Field Technician — Fiber & Network Install

Bluebird Fiber; Flint (MI); On-site; USD 34,000 - 45,000; Full time

Job summary

Bluebird Fiber is seeking a Field Technician in Flint, MI to join a collaborative team. This full-time, benefit-eligible role focuses on network installation, maintenance, and customer-ready service for wholesale, enterprise, and co-location customers.

Responsibilities include monitoring and resolving network issues, coordinating new installations, documenting network assets, and providing 24x7 coverage on a Tier I level, with on-call rotation.

Qualifications

• Minimum of 1 year in telecommunications or equivalent training.
• College or Technical degree or equivalent, preferred.
• Private line broadband installation and maintenance.
• DS3/DS1 installation and maintenance.
• SONET/DWDM installation and maintenance.
• Test equipment proficiency (OTDR, OSA, DS1/3, and Ethernet).

Responsibilities

• Receive, monitor, analyze, and resolve network problems in a timely manner with minimal oversight.
• Coordinate and perform new customer installations for wholesale, enterprise, and colocation customers.
• Provide proper documentation of BBF’s network (Site Audit’s, and Inventory Databases).
• Provide installation, test and acceptance for nodes and collocations into BBF’s network.
• Support emergency restoration for aerial and/or buried fiber optic cable in BBF’s network.
• Provide emergency restoration support for BBF’s network equipment.
• Maintain BBF colocation facilities and report any observations of damage or violation.
• Provide 24x7 network coverage, to include trouble tickets and alarm monitoring at a Tier I level.
• Adhere to the rotational on-call schedule to monitor, support, and dispatch as required.

Skills

Valid driver license

Strong communication skills

Self-motivated

Multi-tasking

Telecommunications equipment install

VOIP knowledge

Fiber optics splicing

SS7/STP support

Education

College or Technical degree or equivalent

Tools

OTDR

OSA

DS1/DS3 test equipment

Job description

Bluebird Fiber is seeking a Field Technician in Flint, MI to join a collaborative team. This full-time, benefit-eligible role focuses on network installation, maintenance, and customer-ready service for wholesale, enterprise, and co-location customers.

Responsibilities include monitoring and resolving network issues, coordinating new installations, documenting network assets, and providing 24x7 coverage on a Tier I level, with on-call rotation.