Field Technician C

Jobtailor

Anchorage (AK)

On-site

USD 60,000 - 85,000

Full time

14 days+

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Job summary

Jobtailor in Alaska is seeking a field-ready technician responsible for installation, repair, configuration, testing and preventative maintenance of network, telecom, and computer systems.

Candidates should be proficient with MS/UNIX, have strong knowledge of fiber, testing equipment, and be able to travel up to 100% within a 4-hour radius; CCNA/Network+ and related certifications preferred.

Qualifications

High school diploma or equivalent with 6+ years of relevant experience, or 2 years post-secondary with 2+ years.
Valid driver's license and ability to travel up to 100% within a 4-hour drive radius.
Required certifications: Network+, CCNA, CCNP, CCNA Wireless, and A+.
Strong customer service skills and ability to work in high-stress environments.

Responsibilities

Install hardware and software including operating systems and office applications.
Provide hardware, software and network support to end users.
Perform repairs, maintenance and configuration of network equipment.
Travel to remote sites as needed.

Skills

Network Installation

MS/UNIX OS

Network+ Certification

CCNA Certification

Customer Service

Education

High School Diploma or Associate Degree

Tools

JDSU HST

Sage 935

Digital Oscilloscope

T1/DS3 Test Sets

Job description

Responsible for the installation, repair, configuration, test and preventative maintenance of network equipment, telecommunications equipment and/or computers.
Proficient in Microsoft or UNIX operating systems, and the components of the MS Office Suite.
Maintains records on repairs, down time, changes and updates.
Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449
Have an excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications.
Good working knowledge of power testing, AD and DC including 3 Phase AC.
Familiar with configuration and operation of the 24VDC & 48 VDC power supplies.
Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
Working knowledge and usage of various network test equipment: JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets.
Perform basic software troubleshooting and diagnostics.
Serve as the point of contact for unresolved problems from the Help Desk or NOC.
Install hardware and software including operating system and office applications.
Responsible for providing computer hardware, software and network technical support to end-users.
Assists with setup and configuration of system hardware and software.
Capable of lifting 70 pounds.
Travel (up to 100% of the time) to remote sites within a 4-hour drive circle of base location. Technicians may be asked to travel outside of their assigned region, as needed.
Utilize ladders, and step stools, to reach heights of approx. 10 feet.
Ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required.
Ability to obtain a FAA Public Trust Clearance.

Requirements

Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.
Possess and maintain a valid Driver's License and/or local US State REAL ID equivalent and a satisfactory driving record.
Network+, CCNA, CCNP, CCNA Wireless, A+
Excellent customer service skills.
Ability to work in high stress and visibility environment.

Core Competencies

Demonstrates expertise in network installation, repair, and maintenance, with proficiency in Microsoft and UNIX operating systems. Capable of providing technical support and troubleshooting for hardware and software in high-stress environments.

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