Field Technical Specialist - Cryovac Equipment & Training

Sealed Air; Simpsonville (SC); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Employee discounts

Flexible spending account

Health insurance

Life insurance

Paid elder care

Paid time off

Parental leave

Professional development assistance

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Sealed Air is seeking a field service technician to provide equipment troubleshooting, repair and maintenance for Cryovac materials, and to train customers in operation and safety. You will analyze packaging quality and advise on maintenance and spare parts while supporting sales activities.

The role requires travel up to 30% and collaboration across customer sites, with a high school diploma and technical training preferred. Valid US driver’s license is required.

Qualifications

• High School Diploma or equivalent required.
• Mechanically inclined and innovative.

Responsibilities

• Provide equipment troubleshooting, repair and maintenance service to customers using Sealed Air Cryovac materials.
• Assist or coordinate/supervise customer personnel in installation of equipment along with training customers in equipment operation, maintenance and sanitation.
• Inform customers of safety regulations, technical information, modifications and improvements.
• Analyzes packaging quality and production problems to determine if equipment, material or product related.
• Advise customers in establishing preventative maintenance programs and spare parts requirements.
• Enhance customer relations with regular calls, value capture, audits of equipment, securing parts and advise on packaging techniques per territory business plan.
• Assists sales in supporting new products and and opportunities.
• Supporting sales and marketing with timely completion of all administrative reports.

Skills

Mechanical aptitude

Customer service

Communication skills

Problem solving

Time management

Teamwork

Education

High School Diploma

Technical schooling

Tools

CRM

Excel

Google Apps

Word

Email

Basic hand tools

Power tools

Job description

Sealed Air is seeking a field service technician to provide equipment troubleshooting, repair and maintenance for Cryovac materials, and to train customers in operation and safety. You will analyze packaging quality and advise on maintenance and spare parts while supporting sales activities.

The role requires travel up to 30% and collaboration across customer sites, with a high school diploma and technical training preferred. Valid US driver’s license is required.