Technical Specialist III

Sealed Air Corporation; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Employee discounts

Flexible spending account

Health insurance

Life insurance

Paid time off

Parental leave

Professional development assistance

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Sealed Air Corporation seeks a field service professional to troubleshoot, repair and maintain Cryovac equipment at customer sites. You will coordinate installations, train customers in operation and sanitation, and ensure safety and product quality during service visits.

Ideal candidates bring a high school diploma, a valid US driver's license, and 30% travel willingness. Experience with Cryovac gear is preferred; strong communication and cross-functional teamwork are essential.

Qualifications

• High School Diploma or equivalent required.
• Mechanically inclined and innovative.
• Possess a valid US Driver’s License.
• Ability to travel overnight 30% of the time.
• Technical school preferred.
• Previous experience servicing Cryovac rotary and auxiliary equipment preferred.
• Professional attitude and be self motivated/directed.
• Time management, communication skills, decision making, interpersonal, computer and organizational skills.
• Computer technology experience – Email, Excel, Word, Google Apps, CRM.
• Ability to work cross functionally to achieve company goals.
• Ability to use basic hand and power tools.
• Commercial or Industrial troubleshooting, installation, servicing and programming.
• Experience in food packaging or other related experience.

Responsibilities

• Provide equipment troubleshooting, repair and maintenance service to customers using Sealed Air Cryovac materials.
• Assist or coordinate/supervise customer personnel in installation of equipment along with training customers in equipment operation, maintenance and sanitation.
• Inform customers of safety regulations, technical information, modifications and improvements.
• Analyzes packaging quality and production problems to determine if equipment, material or product related.
• Advise customers in establishing preventative maintenance programs and spare parts requirements.
• Enhance customer relations with regular calls, value capture, audits of equipment, securing parts and advise on packaging techniques per territory business plan.
• Assists sales in supporting new products and and opportunities.
• Supporting sales and marketing with timely completion of all administrative reports.

Skills

Mechanically inclined

Innovative

Driver's license

Travel readiness

Computer skills

Cross-functional collaboration

Customer-facing communication

Education

High School Diploma or equivalent

Technical school training

Tools

Cryovac rotary equipment

Cryovac auxiliary equipment

Job description

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit www.sealedair.com.

Job Description

• Provide equipment troubleshooting, repair and maintenance service to customers using Sealed Air Cryovac materials.
• Assist or coordinate/supervise customer personnel in installation of equipment along with training customers in equipment operation, maintenance and sanitation.
• Inform customers of safety regulations, technical information, modifications and improvements.
• Analyzes packaging quality and production problems to determine if equipment, material or product related.
• Advise customers in establishing preventative maintenance programs and spare parts requirements.
• Enhance customer relations with regular calls, value capture, audits of equipment, securing parts and advise on packaging techniques per territory business plan.
• Assists sales in supporting new products and and opportunities.
• Supporting sales and marketing with timely completion of all administrative reports.

Qualifications

• High School Diploma or equivalent required
• Mechanically inclined and innovative
• Possess a valid US Driver’s License
• Ability to travel overnight 30% of the time
• Technical school preferred
• Previous experience servicing Cryovac rotary and auxiliary equipment preferred
• Professional attitude and be self motivated/directed
• Time management, communication skills, decision making, interpersonal, computer and organizational skills
• Computer technology experience – Email, Excel, Word, Google Apps, CRM
• Ability to work cross functionally to achieve company goals
• Ability to use basic hand and power tools
• Commercial or Industrial troubleshooting, installation, servicing and programming
• Experience in food packaging or other related experience

Benefits And Perks

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discounts
• Flexible spending account
• Health insurance
• Life insurance
• Paid elder care
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.

Relocation: No