Technical Specialist

Sealed Air; Simpsonville (SC); On-site; USD 99,000 - 142,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Professional development assistance

Job summary

Sealed Air is seeking a Technical Specialist to provide field service and support for Cryovac packaging materials and equipment in the Columbus, Detroit area. You will troubleshoot, install, train customers, and ensure safety and compliance.

The role requires mechanical aptitude, a valid US driver's license, and willingness to travel overnight up to 30%. Previous Cryovac equipment experience is preferred, with a focus on customer satisfaction and service excellence.

Qualifications

• Requires a high school diploma or equivalent and preferably technical training.
• Mechanically inclined with the ability to troubleshoot and repair Cryovac equipment.
• Valid US driver’s license and ability to travel overnight up to 30%.
• Experience servicing Cryovac rotary and auxiliary equipment is preferred.
• Strong time management and communication skills are expected.
• Proficient using basic computer applications and CRM tools.

Responsibilities

• Provide equipment troubleshooting, repair and maintenance service to customers using Cryovac materials.
• Assist or coordinate installation of equipment and train customers in operation and maintenance.
• Inform customers of safety regulations and technical information.
• Analyze packaging quality and production problems to determine root cause.
• Advise customers on preventative maintenance and spare parts requirements.
• Support sales with timely completion of administrative reports.

Skills

Mechanical aptitude

Driver's license

Time management

Communication skills

Decision making

Interpersonal skills

Computer skills

Education

High School Diploma or equivalent

Technical school preferred

Tools

Hand tools

Power tools

Job description

Technical Specialist

Columbus, Detroit, Michigan

Requisition ID: 56238

Job Description

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance - a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit www.sealedair.com.

This position will provide technical service to Sealed Air customers and promote the use of Sealed Air Cryovac packaging materials and Sealed Air Cryovac equipment systems. Supporting sales and marketing within the accounts by providing timely completion of both external and internal service call reporting along with detailed administrative documentation including, account performance reports, customer relationship management and project updates.

• Provide equipment troubleshooting, repair and maintenance service to customers using Sealed Air Cryovac materials.
• Assist or coordinate/supervise customer personnel in installation of equipment along with training customers in equipment operation, maintenance and sanitation.
• Inform customers of safety regulations, technical information, modifications and improvements.
• Analyzes packaging quality and production problems to determine if equipment, material or product related.
• Advise customers in establishing preventative maintenance programs and spare parts requirements.
• Enhance customer relations with regular calls, value capture, audits of equipment, securing parts and advise on packaging techniques per territory business plan.
• Assists sales in supporting new products and opportunities.
• Supporting sales and marketing with timely completion of all administrative reports

Qualifications

• High School Diploma or equivalent required
• Mechanically inclined and innovative
• Possess a valid US Driver's License
• Ability to travel overnight 30% of the time
• Technical school preferred
• Previous experience servicing Cryovac rotary and auxiliary equipment preferred
• Professional attitude and be self motivated/directed
• Time management, communication skills, decision making, interpersonal, computer and organizational skills
• Computer technology experience - Email, Excel, Word, Google Apps, CRM
• Ability to work cross functionally to achieve company goals
• Ability to use basic hand and power tools
• Commercial or Industrial troubleshooting, installation, servicing and programming
• Experience in food packaging or other related experience Requisition

Additional Qualifications

• Excellent communication skills, both oral and written.
• Ability to sell value-added products and services
• Strong organizational and prioritization skills.
• Ability to work in a team environment
• High level of integrity
• Must be a self-starter
• A positive and energetic attitude

Benefits and Perks

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discounts
• Flexible spending account
• Health insurance
• Life insurance
• Paid elder care
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Pay Transparency

Salary Range: $98,700 -$142,485

The range disclosed complies with applicable state and local pay transparency laws. Offers within this range will be determined by considering relevant factors including education, experience, and internal alignment. This position may also be eligible for annual performance bonuses and other incentive programs. Sealed Air offers a competitive benefits package that includes health, dental, vision, 401(k), paid time off, and other benefits designed to promote well-being.

Equal Opportunity Employment

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.

Why Work at Sealed Air?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air's global resources and expertise.

Corporate sustainability - it's about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success - meeting our customers' needs. At Sealed Air it's more than a goal, it's an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.