Field Technical Solutions Engineer

Appvion; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Appvion in Atlanta, GA is seeking a Technical Field Specialist who delivers hands-on technical expertise during product implementations and onboarding. You will work with customers and cross-functional teams to resolve issues, support trials, and drive growth while traveling up to 75%.

The role emphasizes safety, continuous improvement, and strong communication, with frequent field activities and close collaboration with sales and operations.

Qualifications

• Bachelor's degree in a relevant field or equivalent technical experience.
• 3+ years in technical support, field service, or sales support in manufacturing.
• Experience supporting customer trials, product samples, and onboarding.
• Willingness to travel approximately 75% to customer sites and locations.

Responsibilities

• Deliver hands-on technical expertise during product implementations.
• Support onboarding and trials with customers to ensure successful adoption.
• Coordinate field testing and collect feedback from customers.
• Provide on-site technical support and troubleshooting for customers.
• Collaborate with sales to identify customer needs and opportunities.

Skills

Technical troubleshooting

Customer communication

Travel willingness

Field service

Collaboration

Education

Bachelor's degree

Tools

MS Office

CRM software

Job description

Appvion in Atlanta, GA is seeking a Technical Field Specialist who delivers hands-on technical expertise during product implementations and onboarding. You will work with customers and cross-functional teams to resolve issues, support trials, and drive growth while traveling up to 75%.

The role emphasizes safety, continuous improvement, and strong communication, with frequent field activities and close collaboration with sales and operations.