Field Technical Service Engineer — Automation & Cutting

Hypertherm, Inc.; Lebanon (NH); On-site; USD 60,000 - 99,000; Full time

Benefits offered by this job

Profit‑Sharing

Employee Stock Ownership

Five days/year Community Service Time

Environmental Stewardship

Job summary

Hypertherm Associates is seeking a Technical Service Engineer in Lebanon, NH to troubleshoot cutting systems and support installations at customer sites. You will work with plasma, waterjet, laser technologies and automation, collaborating with engineers and distributors to optimize performance and deliver hands‑on training.

This role emphasizes travel, problem solving, and customer‑focused engineering. The position offers growth, travel up to 40%, and opportunities to become a trusted technical

Qualifications

• Bachelor's degree in Engineering or a related technical field.
• Passion for technology, troubleshooting, and continuous learning.
• Strong communication skills and a desire to work directly with customers.
• Experience or interest in automation, controls, robotics, electrical systems, drives and motors, industrial networking, CNC programming, software integration or manufacturing processes.
• A hands‑on mindset and the confidence to tackle challenging technical problems.
• Ability to travel and work in diverse manufacturing environments.

Responsibilities

• Troubleshoot and resolve technical challenges involving plasma, waterjet, laser, and automated cutting systems both remotely and at customer sites.
• Work with advanced technologies including industrial automation, CNC controls, electrical systems, motion control, networking, and software integration.
• Travel to customer locations to support installations, perform diagnostics, and help customers maximize the value of their equipment.
• Deliver engaging technical training that empowers customers to operate, maintain, and optimize their systems independently.
• Partner with manufacturing professionals, machine builders, distributors, and engineers to solve complex technical and application challenges.
• Document solutions and contribute to a growing knowledge base that helps customers and engineers worldwide.
• Learn from experienced engineers while mentoring newer team members as your expertise grows.
• Serve as a trusted technical advisor to customers and channel partners.

Skills

Troubleshooting

Customer facing

Communication

Automation

Robotics

Electrical systems

Networking

CNC programming

Hands-on problem solving

Travel readiness

Education

Bachelor's degree in Engineering

Tools

CNC controls

Industrial networking

Software integration

Job description

Hypertherm Associates is seeking a Technical Service Engineer in Lebanon, NH to troubleshoot cutting systems and support installations at customer sites. You will work with plasma, waterjet, laser technologies and automation, collaborating with engineers and distributors to optimize performance and deliver hands‑on training.

This role emphasizes travel, problem solving, and customer‑focused engineering. The position offers growth, travel up to 40%, and opportunities to become a trusted technical