Technical Service Engineer

Hypertherm, Inc.; Lebanon (NH); Sur place; USD 60 000 - 99 000; Plein temps

Avantages offerts par ce poste

Profit‑Sharing

Employee Stock Ownership

Five days/year Community Service Time

Environmental Stewardship

Résumé du poste

Hypertherm Associates is seeking a Technical Service Engineer in Lebanon, NH to troubleshoot cutting systems and support installations at customer sites. You will work with plasma, waterjet, laser technologies and automation, collaborating with engineers and distributors to optimize performance and deliver hands‑on training.

This role emphasizes travel, problem solving, and customer‑focused engineering. The position offers growth, travel up to 40%, and opportunities to become a trusted technical

Qualifications

• Bachelor's degree in Engineering or a related technical field.
• Passion for technology, troubleshooting, and continuous learning.
• Strong communication skills and a desire to work directly with customers.
• Experience or interest in automation, controls, robotics, electrical systems, drives and motors, industrial networking, CNC programming, software integration or manufacturing processes.
• A hands‑on mindset and the confidence to tackle challenging technical problems.
• Ability to travel and work in diverse manufacturing environments.

Responsabilités

• Troubleshoot and resolve technical challenges involving plasma, waterjet, laser, and automated cutting systems both remotely and at customer sites.
• Work with advanced technologies including industrial automation, CNC controls, electrical systems, motion control, networking, and software integration.
• Travel to customer locations to support installations, perform diagnostics, and help customers maximize the value of their equipment.
• Deliver engaging technical training that empowers customers to operate, maintain, and optimize their systems independently.
• Partner with manufacturing professionals, machine builders, distributors, and engineers to solve complex technical and application challenges.
• Document solutions and contribute to a growing knowledge base that helps customers and engineers worldwide.
• Learn from experienced engineers while mentoring newer team members as your expertise grows.
• Serve as a trusted technical advisor to customers and channel partners.

Connaissances

Troubleshooting

Customer facing

Communication

Automation

Robotics

Electrical systems

Networking

CNC programming

Hands-on problem solving

Travel readiness

Formation

Bachelor's degree in Engineering

Outils

CNC controls

Industrial networking

Software integration

Description du poste

Technical Service Engineer

Launch Your Engineering Career with Real-World Impact!

Are you someone who loves solving complex technical problems, working with cutting‑edge technology, and seeing your solutions make a real difference? As a Technical Service Engineer at Hypertherm Associates, you'll be at the intersection of advanced manufacturing, automation, industrial controls, and customer success. In this role, you'll work directly with customers, channel partners, and industry‑leading cutting systems, helping troubleshoot challenging technical problems, optimize system performance, and drive innovative solutions in real‑world manufacturing environments. Every day presents an opportunity to learn new technologies, develop technical expertise, and build relationships with customers around the world. This is more than a technical support role. It's an opportunity to become a trusted engineering expert, solve meaningful problems, and accelerate your career through hands‑on experience with advanced manufacturing technology. You'll join a team that values curiosity, collaboration, and hands‑on problem solving while providing opportunities for travel, professional growth, and exposure to a wide range of engineering disciplines.

Responsibilities

• Troubleshoot and resolve technical challenges involving plasma, waterjet, laser, and automated cutting systems both remotely and at customer sites.
• Work with advanced technologies including industrial automation, CNC controls, electrical systems, motion control, networking, and software integration.
• Travel to customer locations to support installations, perform diagnostics, and help customers maximize the value of their equipment.
• Deliver engaging technical training that empowers customers to operate, maintain, and optimize their systems independently.
• Partner with manufacturing professionals, machine builders, distributors, and engineers to solve complex technical and application challenges.
• Document solutions and contribute to a growing knowledge base that helps customers and engineers worldwide.
• Learn from experienced engineers while mentoring newer team members as your expertise grows.
• Serve as a trusted technical advisor to customers and channel partners.

Qualifications

• Bachelor's degree in Engineering or a related technical field.
• Passion for technology, troubleshooting, and continuous learning.
• Strong communication skills and a desire to work directly with customers.
• Experience or interest in automation, controls, robotics, electrical systems, drives and motors, industrial networking, CNC programming, software integration or manufacturing processes.
• A hands‑on mindset and the confidence to tackle challenging technical problems.
• Ability to travel and work in diverse manufacturing environments.

Preferred Knowledge & Skills

• Expertise in the areas of automation, drives and motors, networking/IT, industrial programming and CNC machine code, or applications engineering.

Location: Lebanon, NH

Travel: up to 40%

Benefits

• Global, 100% employee‑owned company for over 50 years
• Profit‑Sharing
• Employee Stock Ownership
• Five days/year Community Service Time
• Strong commitment to Environmental Stewardship
• Stable, growing organization with a no‑layoff philosophy

Sponsorship of new applicants for employment authorization, or any other immigration‑related support, is not available for this position at this time.

Hypertherm Associates is proud to be an Equal Opportunity Employer, and we welcome all applications. We recruit, employ, train, compensate, and promote without regard to race, color, religion, sex, age, national origin, disability, or veteran status, or any other characteristic protected by federal, state, or local laws. At Hypertherm Associates, we are committed to building an inclusive diverse, flexible, and collaborative environment.

$59,697.00-$99,494.00 Annual This is the base pay range that an applicant can expect to make upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors.