Field Tech Senior Associate — Team Lead & Travel Ready

NTT DATA, Inc.; Grove City (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

NTT DATA, Inc. is seeking a Field Tech Senior Associate to join our team in Grove City, Ohio. The role involves supervising a sizable field team, aligning on objectives, and driving performance across operations with travel as needed.

The ideal candidate brings 1–3 years of managerial experience, strong negotiation and communication skills, and a proven ability to lead personnel towards business objectives in a dynamic environment.

Qualifications

• 1–3 years managerial/leadership experience.
• Strong negotiation skills.
• Advanced verbal and written communication skills.

Responsibilities

• Provides direct supervision to a large team of operational, production, sales, service or administrative team members.
• Sets and communicates clear expectations for work outcomes and manages performance.
• Manages a larger field service team and/or a supplier relationship.
• Regularly coaches and mentors team members.
• Regularly reviews the work and performance of team members.
• Supports leadership team in business process improvements.
• Ensures team achieves specific performance metrics.
• Includes 1–3 years managerial/leadership experience.
• Significant travel including overnight domestic or international trips may be required.

Skills

Team leadership

Negotiation skills

Advanced communication

Mentoring

Performance management

Leadership experience

Job description

NTT DATA, Inc. is seeking a Field Tech Senior Associate to join our team in Grove City, Ohio. The role involves supervising a sizable field team, aligning on objectives, and driving performance across operations with travel as needed.

The ideal candidate brings 1–3 years of managerial experience, strong negotiation and communication skills, and a proven ability to lead personnel towards business objectives in a dynamic environment.