Field Systems Engineer II — On-Site MSP Support

Exigent Technologies; Morristown (NJ); Presencial; USD 70.000 - 85.000; Jornada completa

Descripción de la vacante

Exigent Technologies is seeking an experienced MSP Field Systems Engineer - Level 2 to provide on-site and remote support across New Jersey and New York City. The engineer will support multiple clients, averaging 4–5 days per week at client locations, and will handle desktops, servers, networks, Microsoft 365, cloud services, and security technologies.

The ideal candidate is organized, adaptable, customer‑focused, with strong communication and documentation skills, and willingness to travel

Formación

• 5+ years of professional IT support in MSP/VAR/IT consulting
• Experience with Windows Desktop and Server environments
• MS365, Active Directory, email and cloud services administration
• macOS support in business environments
• Networking: switches, firewalls, VPNs, VLANs, DNS/DHCP
• Experience with virtualization, backups, storage
• Security technologies and remote monitoring

Responsabilidades

• Provide on-site and remote support for endpoints, servers, networks, and cloud services
• Serve as the technical presence across multiple client locations, averaging 4–5 days per week onsite
• Troubleshoot end-user requests and complex infrastructure incidents
• Own tickets through resolution with clear communication and documentation
• Install equipment, deployments, and site-related technical support
• Assist with onboarding, migrations and infrastructure upgrades
• Collaborate with internal engineers, project teams, and vendors
• Maintain accurate ticket notes and inventories

Conocimientos

MSP field experience

Customer service

Communication

Travel availability

On-site coordination

Herramientas

ConnectWise Manage

NinjaOne

Kaseya

Automate

Descripción del empleo

Exigent Technologies is seeking an experienced MSP Field Systems Engineer - Level 2 to provide on-site and remote support across New Jersey and New York City. The engineer will support multiple clients, averaging 4–5 days per week at client locations, and will handle desktops, servers, networks, Microsoft 365, cloud services, and security technologies.

The ideal candidate is organized, adaptable, customer‑focused, with strong communication and documentation skills, and willingness to travel