Field System Technician — Hands-On, Growth & Pay

WOW! Internet, Cable & Phone; Lanett (AL); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Quarterly bonus opportunities

Tuition reimbursement

401(k) with company match

Paid time off (PTO)

Job summary

WOW! Internet, Cable & Phone is seeking a System Technician in Lanett, AL. The role focuses on keeping the network strong in the field, troubleshooting HFC networks, testing signal quality, and maintaining critical equipment.

You will work outdoors, climb ladders, and operate company vehicles. The position offers a competitive starting pay, quarterly bonuses, and opportunities for growth and training.

Qualifications

• Experience in maintenance and troubleshooting in HFC networks.
• Ability to explain technical concepts to non-technical customers.
• Enjoy working outdoors and staying active.
• Strong problem-solving skills and attention to detail.
• Willingness to learn new technical skills and use tools.
• Valid driver’s license with a clean driving record.

Responsibilities

• Troubleshoot and repair HFC (Hybrid Fiber-Coaxial) networks.
• Test and optimize signal performance.
• Maintain key network equipment (nodes, fiber systems, power supplies).
• Perform fiber splicing and activation.
• Handle outages and support emergency restoration.
• Conduct preventative maintenance and system balancing.
• Identify signal leakage and ensure compliance.
• Support network expansion and serviceability.
• Deliver excellent customer service while representing WOW!.

Skills

HFC maintenance

Troubleshooting

Outdoor work

Customer communication

Problem solving

Learning new skills

Driving license

Education

High school diploma or equivalent

Tools

Field test equipment

Cable/network tools

Job description

WOW! Internet, Cable & Phone is seeking a System Technician in Lanett, AL. The role focuses on keeping the network strong in the field, troubleshooting HFC networks, testing signal quality, and maintaining critical equipment.

You will work outdoors, climb ladders, and operate company vehicles. The position offers a competitive starting pay, quarterly bonuses, and opportunities for growth and training.