Field System Technician – Fiber & Cable Network

Knology Of Augusta; Augusta (GA); On-site; USD 40,000 - 65,000; Full time

Job summary

WOW! is seeking a Broadband Network Technician in Augusta to install, test, and repair fiber and CMTS systems from headend to customer premises. You will perform FCC tests, QC audits, and analyze performance data while supporting on-call rotations and customer service excellence.

The role requires a high school diploma (or equivalent) with 2–4 years in a related field, basic electronics knowledge, and the ability to work flexible hours and in varied environments.

Qualifications

• High school diploma or equivalent required.
• Basic electronics knowledge and knowledge of HFC networks.
• 2–4 years of related experience preferred.

Responsibilities

• Set up, testing, maintenance and repair of all fiber leading into the Headend.
• Install, test and repair CMTS equipment and related systems.
• Perform FCC tests for system proof-of-performance.
• Conduct QC and safety audits and document results.
• Analyze system performance reports and guide preventive/remedial actions.
• Assist in planning, directing, training and evaluating Broadband Network Technicians.
• Participate in on-call rotations and respond to incidents.
• Report non-compliance (FCC, NESC, OSHA, WOW) and maintain security.
• Provide customer service and maintain WOW! standards.

Skills

Technical communication

Independent work

Measurement skills

Test equipment use

Record keeping

Time management

Education

High school diploma or equivalent

Associate's degree or equivalent training/experience

Tools

Signal level meter (SLM)

Leakage detector

Volt-Ohm meter (VOM)

Sweep receiver

Underground locator

TDR

Job description

WOW! is seeking a Broadband Network Technician in Augusta to install, test, and repair fiber and CMTS systems from headend to customer premises. You will perform FCC tests, QC audits, and analyze performance data while supporting on-call rotations and customer service excellence.

The role requires a high school diploma (or equivalent) with 2–4 years in a related field, basic electronics knowledge, and the ability to work flexible hours and in varied environments.