Field Network Technician - Hands-On, Growth & Bonuses

Wide Open West; Knoxville (TN); Vor Ort; USD 28.000 - 41.000; Vollzeit

Benefits dieser Stelle

Quarterly bonuses

Certifications training

Medical benefits

401(k) match

PTO & holidays

Tuition reimbursement

Employee discounts

Zusammenfassung

WOW! in Knoxville, TN is seeking a System Technician to keep our HFC network strong and customers connected. This hands-on role involves field work, testing, and repairing network equipment.

You’ll receive paid training, quarterly bonuses, and opportunities for advancement as you gain certifications. A valid driver's license and willingness to work flexible hours are required. Join a team with strong growth potential and employee perks.

Qualifikationen

• Experience in maintenance, troubleshooting/repairing in HFC networks is highly preferred.
• Ability to explain technical concepts to non-technical customers.
• Enjoy working outdoors and staying active.
• Strong problem-solving skills and attention to detail.
• Comfortable learning technical skills and using tools.
• Ability to explain things clearly to customers.
• Flexible schedule (evenings, weekends, on-call rotation).
• Valid driver's license with a clean driving record.

Aufgaben

• Troubleshoot and repair HFC (Hybrid Fiber-Coaxial) networks.
• Test and optimize signal performance.
• Maintain key network equipment (nodes, fiber systems, power supplies).
• Perform fiber splicing and activation.
• Handle outages and support emergency restoration.
• Conduct preventative maintenance and system balancing.
• Identify signal leakage and ensure compliance.
• Support network expansion and serviceability.
• Deliver excellent customer service while representing WOW!

Kenntnisse

HFC Troubleshooting

Technical communication

Outdoor work

Problem solving

Learning new skills

Driver's license

Jobbeschreibung

WOW! in Knoxville, TN is seeking a System Technician to keep our HFC network strong and customers connected. This hands-on role involves field work, testing, and repairing network equipment.

You’ll receive paid training, quarterly bonuses, and opportunities for advancement as you gain certifications. A valid driver's license and willingness to work flexible hours are required. Join a team with strong growth potential and employee perks.