Field Support Specialist (Travel) - Mail & Admin

Canon U.S.A., Inc.; Sunnyvale (CA); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Competitive pay & benefits

Comprehensive training and development

Job summary

Canon U.S.A., Inc. is seeking a Field Support Representative I, II, III to cover Sunnyvale, CA. The role requires handling mail, packages, copying, and front-desk tasks with extensive travel up to 75% to client sites within the region.

Under supervision, you will perform a variety of administrative duties, including reception, shipping, and document handling, while maintaining reliable transportation and a professional appearance.

Qualifications

• High school diploma or equivalent.
• 1-3 years' experience working in a mailroom or professional office environment.
• Able to perform routine and some more complex functions of various equipment and systems with general direction.
• Basic knowledge of metering, weighting, logging and other shipping procedures.
• Basic computer skills required.
• Ability to work overtime & meet deadlines.
• Adherence to CBPS Core Values: Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically.

Responsibilities

• Ensures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and relationship-building.
• Receive, sort, and deliver all incoming mail & packages; wrap, seal, weigh, and dispatch outgoing mail/packages according to regulations.
• Organize and distribute supplies; verify orders and monitor inventory; log and deliver copy jobs; perform basic maintenance on copiers and fax machines.

Skills

Customer service

Attention to detail

Time management

Communication

Problem solving

Education

High school diploma

Tools

Fax machines

Photocopier

Scanner

Metering

Job description

Canon U.S.A., Inc. is seeking a Field Support Representative I, II, III to cover Sunnyvale, CA. The role requires handling mail, packages, copying, and front-desk tasks with extensive travel up to 75% to client sites within the region.

Under supervision, you will perform a variety of administrative duties, including reception, shipping, and document handling, while maintaining reliable transportation and a professional appearance.