Field Support Specialist - Regional Travel & Admin

Canon-Business-Process-Services-f89af7fd; Irving (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Canon Business Process Services in Irving, TX seeks a Field Support Representative for temporary assignments in a multi-site environment. The role covers mail, packages, copying, reception and related admin duties with substantial travel (up to 75%).

A driving record or personal vehicle is required for travel between client sites; travel expenses are reimbursed. Ideal candidates have a high school diploma and 1–3 years in mailroom/office settings, with basic computer skills and shipping

Qualifications

• High school diploma or equivalent.
• 1-3 years’ experience working in a mailroom or professional office environment.
• Capable of performing the basic job functions under general direction.
• Basic knowledge of metering, weighing, logging and other shipping procedures.
• Basic computer skills required.

Responsibilities

• Ensure total customer satisfaction through understanding of expectations and proactive problem resolution.
• Receive, sort, and deliver all incoming mail and packages; log outgoing items.
• Prepare outgoing inter-office pouches and arrange overnight shipments.
• Package and process items; deliver within established time frames.
• Organize and distribute supplies; monitor inventory and keep areas neat.
• Operate and maintain photocopying equipment; assist with copying and scanning tasks.
• Provide reception support and basic administrative duties as needed.
• Learn new features of copying machines and shipping equipment as introduced at site.
• Support Site Manager with additional duties including reports and productivity measurements.

Skills

Customer service

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Canon Business Process Services in Irving, TX seeks a Field Support Representative for temporary assignments in a multi-site environment. The role covers mail, packages, copying, reception and related admin duties with substantial travel (up to 75%).

A driving record or personal vehicle is required for travel between client sites; travel expenses are reimbursed. Ideal candidates have a high school diploma and 1–3 years in mailroom/office settings, with basic computer skills and shipping