Field Support Specialist (Travel-Heavy)

Canon-Business-Process-Services-f89af7fd; Fort Washington (Montgomery County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Travel reimbursement

Competitive pay and benefits

Job summary

Canon Business Process Services seeks a Field Support Representative to support multiple client sites with mail, packages, and administrative tasks. The role requires visiting various locations within the region and heavy travel up to 75%.

You will handle mail, copying, faxing, and basic reception duties while maintaining high customer service standards. Applicants should have a high school diploma and 1–3 years of office experience, plus the ability to learn new equipment and meet deadlines.

Qualifications

• High school diploma or equivalent.
• 1–3 years of experience in a mailroom or professional office environment.
• Basic computer skills and ability to operate office equipment.

Responsibilities

• Ensure total customer satisfaction by understanding expectations and resolving issues.
• Receive, sort, and deliver mail and packages on time; process outgoing shipments.
• Operate and maintain photocopy, fax, and scanning equipment; log activity.
• Provide reception support when needed and assist with general admin duties.
• Learn new features of office equipment as technologies evolve.

Skills

Customer service

Time management

Communication

Reliability

Education

High school diploma

Tools

Photocopier

Fax machine

Scanner

Metering

Job description

Canon Business Process Services seeks a Field Support Representative to support multiple client sites with mail, packages, and administrative tasks. The role requires visiting various locations within the region and heavy travel up to 75%.

You will handle mail, copying, faxing, and basic reception duties while maintaining high customer service standards. Applicants should have a high school diploma and 1–3 years of office experience, plus the ability to learn new equipment and meet deadlines.