Field Support Specialist — Office Operations Pro

Maxim Healthcare Services, Inc.; Crown Point (IN); On-site; USD 54,443,000 - 60,174,000; Full time

Benefits offered by this job

Weekly paychecks

Annual bonus potential

Healthcare benefits

401(k) with company match

Employee discounts

Recognition programs

Career advancement

Training & mentorship

Job summary

Maxim Healthcare Services, Inc. is seeking a detail-oriented Field Support Specialist in Merrillville, IN to provide essential operational and administrative support to the local office.

This office-based role emphasizes accurate record-keeping, billing, payroll, and HIPAA-compliant handling of confidential information. You will support onboarding and credentialing of external staff, manage office tasks, and deliver excellent customer service to visitors and team members.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of administrative experience.
• Proficiency in Microsoft Office and ability to learn new systems quickly.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to multitask effectively while maintaining attention to detail.

Responsibilities

• Assist with billing, payroll, and medical records processes.
• Maintain confidentiality of client, patient, caregiver, and team member information.
• Ensure compliance with HIPAA and regulatory requirements.
• Provide excellent customer service to visitors, clients, and team members.
• Manage office administrative tasks, including supply ordering, answering calls, and handling correspondence.
• Support onboarding and credentialing of external staff.
• Perform other duties as assigned.

Skills

Typing skills

Organizational skills

Time management

Communication skills

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

Maxim Healthcare Services, Inc. is seeking a detail-oriented Field Support Specialist in Merrillville, IN to provide essential operational and administrative support to the local office.

This office-based role emphasizes accurate record-keeping, billing, payroll, and HIPAA-compliant handling of confidential information. You will support onboarding and credentialing of external staff, manage office tasks, and deliver excellent customer service to visitors and team members.