Field Support Engineer – Process Control & Vision Systems

Coherix; Ann Arbor (MI); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Quarterly incentive program

Annual bonus

Incentive Stock Options

Travel opportunities

Job summary

Coherix in Ann Arbor, MI is seeking a Customer Support Engineer to install, set up, train, and provide ongoing support for process control and machine vision products in automotive manufacturing environments, onsite or via remote access.

You will conduct feasibility studies on sample parts, generate reports, and relay critical customer feedback to the Application Engineering, Sales, Marketing and Product Development teams to drive improvements.

Qualifications

• Minimum 1–2 years of experience.
• Associates level degree or equivalent in an engineering discipline.
• Excellent problem-solving skills.
• Willingness to travel internationally and domestically on short notice.

Responsibilities

• Install, set up, train, and provide ongoing support for process control and machine vision products (hardware and software) in automotive manufacturing environments (onsite or via remote access).
• Conduct in-house feasibility studies on sample parts and generate reports.
• Provide feedback to Application Engineering, Sales, Marketing and Product Development to drive product improvements.

Skills

Problem-solving

Multitasking

MS Office (Word/Excel/PowerPoint)

Customer relations

Willingness to travel

Education

Associate degree in engineering

Job description

Coherix in Ann Arbor, MI is seeking a Customer Support Engineer to install, set up, train, and provide ongoing support for process control and machine vision products in automotive manufacturing environments, onsite or via remote access.

You will conduct feasibility studies on sample parts, generate reports, and relay critical customer feedback to the Application Engineering, Sales, Marketing and Product Development teams to drive improvements.