Field Support Engineer – Industrial Water Treatment (NH/ME)

Solenis LLC; New Hampshire; On-site; USD 70,000 - 103,000; Full time

Benefits offered by this job

Professional development

3 weeks vacation + floating holidays &

Competitive base salary with incentive

401(k) with match

Company vehicle

Laptop

Phone

Job summary

Solenis is seeking a Support Engineer for the Pulp and Water division to cover the New Hampshire/Maine territory. You will perform routine testing and data entry at customer sites, interfacing with customers to resolve chemical or equipment issues and help manage inventory and deliveries.

Responsibilities include adjusting feed levels for optimal performance, delivering chemicals, troubleshooting, and training to expand lab testing and equipment maintenance capabilities.

Qualifications

• Bachelor's degree in science or other technical field, or equivalent experience.
• Ability to solve complex and non-routine technical problems.
• Strong relationship management skills and customer literacy.
• Proactive, results-driven with quick learning of Solenis technologies.
• Excellent MS Office (Word/Excel/PowerPoint) skills.
• Clean driving record and ability to pass background check and drug screen.

Responsibilities

• Perform routine testing and monitoring at customer sites and enter data.
• Interface with customers to resolve chemical or equipment issues.
• Manage product inventory at the customer site and coordinate deliveries.
• Adjust chemical feed levels for optimal performance and deliver to tanks.
• Notify site manager of issues and begin troubleshooting with the customer.
• Conduct expanded testing to identify dosage improvements or mechanical impacts.
• Specs, set up, and maintain monitoring and feed equipment.
• Collaborate with site teams to ensure optimal program performance.
• Training to conduct lab testing, repair/install equipment, and inventory management.

Skills

Bachelor's degree in science or tech

Complex problem solving

Relationship management

Industry literacy / quick learning

Drive for results

Microsoft Office fluency

Valid driver's license

Criminal background check clearance

Education

Bachelor's Degree (Science or other technical degree)

Tools

Microsoft Office

Job description

Solenis is seeking a Support Engineer for the Pulp and Water division to cover the New Hampshire/Maine territory. You will perform routine testing and data entry at customer sites, interfacing with customers to resolve chemical or equipment issues and help manage inventory and deliveries.

Responsibilities include adjusting feed levels for optimal performance, delivering chemicals, troubleshooting, and training to expand lab testing and equipment maintenance capabilities.