Field Support Engineer, Industrial Water Treatment

Maine Tech Hub; Maine; On-site; USD 70,000 - 103,000; Full time

Benefits offered by this job

Continuous professional development

3 weeks vacation, floating holidays &

Competitive base salary, incentive and

401(k) with match

Company Vehicle, Laptop, Phone

Job summary

Solenis, LLC in Madawaska, Maine, United States invites applications for a Support Engineer in the Pulp and Water division serving the New Hampshire/Maine territory. You will perform routine testing, monitor at customer sites, adjust chemical feeds, manage inventory, and help optimize program performance.

You should have a Bachelor's Degree in a science or technical field (or relevant experience), strong problem-solving and relationship management skills, and proficiency with Microsoft Office.

Qualifications

• Bachelor’s degree in science or technical field, experience may substitute.
• Strong problem solving and relationship management skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Ability to pass background check, drug screen and physical.

Responsibilities

• Perform routine testing and monitoring at customer sites and document data.
• Interface with customers to resolve chemical or equipment issues.
• Manage product inventory and deliveries to process units.
• Adjust chemical feed levels and deliver samples for trials at the site.
• Troubleshoot issues and alert site management to opportunities.
• Conduct expanded testing to identify dosage improvements.
• Set up, maintain and troubleshoot monitoring/ feed equipment.
• Collaborate with site team and customers to optimize program performance.
• Receive training in lab testing, equipment repair, inventory control and data entry.

Skills

Relationship management

Problem solving

Drive for results

MS Office proficiency

Education

Bachelor's Degree (Science or technical)

Tools

Microsoft Office

Job description

Solenis, LLC in Madawaska, Maine, United States invites applications for a Support Engineer in the Pulp and Water division serving the New Hampshire/Maine territory. You will perform routine testing, monitor at customer sites, adjust chemical feeds, manage inventory, and help optimize program performance.

You should have a Bachelor's Degree in a science or technical field (or relevant experience), strong problem-solving and relationship management skills, and proficiency with Microsoft Office.