Field Support Engineer — Water Treatment (Company Vehicle)

Solenis LLC; New York (NY); On-site; USD 70,000 - 103,000; Full time

Benefits offered by this job

401(k) w/ match

Company Vehicle

Laptop

Phone

3 weeks vacation + holidays

Job summary

Solenis LLC is seeking a Support Engineer for the Pulp and Water division in the New York/New Jersey area. You will perform routine site testing, data entry, and service report preparation, while interfacing with customers to address chemical and equipment needs.

The role requires a science/technical degree or equivalent experience, strong problem-solving skills, and solid MS Office proficiency. Domestic travel and a valid driver's license are expected.

Qualifications

• Bachelor’s Degree (Science or technical degree) required; experience may substitute.
• Strong ability to solve complex technical problems and troubleshoot.
• Excellent relationship management skills and customer focus.

Responsibilities

• Perform routine testing and monitoring at customer sites with data entry and reporting.
• Interface with customers to understand and resolve chemical or equipment issues.
• Manage product inventory and deliveries at the customer site.
• Adjust chemical feed levels based on tests to optimize performance and collect trial data.
• Troubleshoot equipment and alert site managers to issues or opportunities.
• Set up and maintain monitoring and feed equipment and input results into Excel.

Skills

MS Office

Technical problem solving

Relationship management

Industry knowledge

Driver's license

Education

Bachelor's Degree or equivalent

Job description

Solenis LLC is seeking a Support Engineer for the Pulp and Water division in the New York/New Jersey area. You will perform routine site testing, data entry, and service report preparation, while interfacing with customers to address chemical and equipment needs.

The role requires a science/technical degree or equivalent experience, strong problem-solving skills, and solid MS Office proficiency. Domestic travel and a valid driver's license are expected.