Field Support Engineer – Industrial Water Treatment

Solenis; Maine; On-site; USD 70,000 - 103,000; Full time

Benefits offered by this job

Continuous professional development

3 weeks vacation + floating holidays &

Sick time

Competitive Base Salary, IncentivePlan

401(k) with match

Company Vehicle, Laptop, Phone

Job summary

Solenis is seeking a Support Engineer for the Pulp and Water division covering the New Hampshire/Maine territory. The role involves on-site testing, monitoring at customer sites, and adjusting chemical feed levels while maintaining strong customer relationships.

The ideal candidate has a science/technical background or relevant experience, along with proficiency in MS Office, inventory control, and driving requirements. A company vehicle is provided along with benefits.

Qualifications

• Bachelor's degree in Science or other technical field (or relevant experience)
• Solving complex and non-routine technical problems
• Strong relationship management skills
• Industry and customer literacy, or ability to learn Solenis technologies quickly
• Drive for results; proactively addresses complex issues
• Fluency in Microsoft Office (Word, Excel and PowerPoint)
• Must be able to pass a criminal background check, drug screen and physical
• Must have a Valid Driver’s License and Clean Motor Vehicle Record

Responsibilities

• Perform routine testing and monitoring at customer site, enter data and assist with service reports
• Interface with customer to understand issues with chemicals or equipment
• Manage product inventory at customer site, handle deliveries and offloads
• Adjust chemical feed levels to meet optimal performance and deliver chemical; compile trial data
• Alert site manager to issues or opportunities and begin troubleshooting
• Conduct expanded testing of process variables to identify improvements
• Spec and set up, maintain, and troubleshoot monitoring and feed equipment
• Work with site team and customers to ensure optimal program performance
• Train to conduct lab testing, repair/install chemical feed equipment, input data into Excel, manage inventory and chemical transfers, and maintain customer relationships

Skills

Bachelor's degree

Problem solving

Relationship management

Industry knowledge

Drive for results

MS Office

Education

Bachelor's degree (Science or technical)

Tools

Excel

PowerPoint

Word

Job description

Solenis is seeking a Support Engineer for the Pulp and Water division covering the New Hampshire/Maine territory. The role involves on-site testing, monitoring at customer sites, and adjusting chemical feed levels while maintaining strong customer relationships.

The ideal candidate has a science/technical background or relevant experience, along with proficiency in MS Office, inventory control, and driving requirements. A company vehicle is provided along with benefits.