Field Support Engineer - Auto Tech Trainer & Demos

DRiV; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

DRiV, the aftermarket division of Tenneco, seeks a Field Support Specialist to cover the Chicago market. The role requires ASE A4, A5, A6 certifications and extensive product knowledge. You will train automotive service providers, deliver product demonstrations, and represent the DRiV brands at events.

The ideal candidate is an experienced automotive service professional with strong training and presentation skills, and the ability to travel regionally about 50% of the time.

Qualifications

• 5+ years automotive service experience is required.
• Experience leading technical demonstrations, training sessions, and presentations.

Responsibilities

• Schedule meetings, shop visits, and training sessions with automotive service providers.
• Demonstrate, instruct, guide, and answer questions to support customer use of DRiV product lines.
• Provide product demonstrations, training, and technical education on DRiV products.
• Deliver technical presentations to enhance customer knowledge of DRiV products and services.
• Represent DRiV at career fairs, expos, and other events to promote the profession of automotive technician.
• Communicate project status and sales KPIs to internal sales organization.
• Maintain records of activities using CRM system.
• Build customer support for DRiV brands and product lines.
• Leverage marketing channels to feature new and existing products.
• Conduct technical training in various automotive repair topics.

Skills

Automotive service experience

Technical demonstrations

Public speaking

Travel readiness

Education

ASE Certification A4/A5/A6

Tools

Salesforce

C4C

WebEx

Job description

DRiV, the aftermarket division of Tenneco, seeks a Field Support Specialist to cover the Chicago market. The role requires ASE A4, A5, A6 certifications and extensive product knowledge. You will train automotive service providers, deliver product demonstrations, and represent the DRiV brands at events.

The ideal candidate is an experienced automotive service professional with strong training and presentation skills, and the ability to travel regionally about 50% of the time.