Bilingual Field Training Specialist – Automotive Tech

DRiV Incorporated; Southfield (MI); On-site; USD 60,000 - 85,000; Full time

Job summary

DRiV Garage Gurus in the U.S. market seeks a Field Support Specialist to cover the Florida region from the Miramar Technical Support Center.

The ideal candidate is bilingual (English/Spanish), ASE A4/A5/A6 certified, with extensive product and technical knowledge and a passion for sharing expertise with service providers. You will train, demonstrate, and present DRiV products, schedule visits and events, and support the sales team while traveling.

Qualifications

• 5+ years applied automotive service experience.
• Bilingual English/Spanish required.
• Experience delivering demonstrations and trainings.
• Valid driver's license and ability to travel.
• CRM and collaboration software experience.

Responsibilities

• Schedule meetings, shop visits, and training sessions with automotive service providers.
• Demonstrate, instruct, guide, and answer questions to support customer use of DRiV product lines.
• Provide product demonstrations, training, and technical education on DRiV products.
• Deliver technical presentations to enhance customer's knowledge of DRiV products and services.
• Represent DRiV at career fairs, expos, and other events to promote the profession of automotive technician.
• Communicate project status and sales KPIs to internal sales organization.
• Maintain records of all activities using CRM system
• Build customer support for DRiV brands and product lines
• Leverage various marketing channels to feature new and existing products
• Conduct technical training in various automotive repair topics

Skills

Bilingual English/Spanish

CRM experience

Training demonstrations

Travel willingness

Driver's license

MS Office

Education

High School Diploma

ASE Certification A4/A5/A6

Tools

Salesforce

C4C

WebEx

Job description

DRiV Garage Gurus in the U.S. market seeks a Field Support Specialist to cover the Florida region from the Miramar Technical Support Center.

The ideal candidate is bilingual (English/Spanish), ASE A4/A5/A6 certified, with extensive product and technical knowledge and a passion for sharing expertise with service providers. You will train, demonstrate, and present DRiV products, schedule visits and events, and support the sales team while traveling.