Field Supervisor - DIDD & ECF Services Lead

Senior Solutions Home Care; Jackson (TN); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Weekly pay

Health insurance

401(k)

Paid time off

Holidays

Paid training

Leadership training

Career growth

Job summary

Senior Solutions Home Care is seeking a Field Supervisor to lead our DIDD Employment and Community First programs while supporting our field staff and direct support professionals. This role offers leadership opportunities and a clear path to growth within our home care operations.

The position provides a competitive annual salary, benefits, and a professional team environment. Prior experience in ECF, supported employment, or IDD services is valued, with ongoing development offered.

Qualifications

• High school diploma or GED.
• At least 2 years of experience in healthcare, caregiving, human services, or related fields.
• Strong communication and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Valid driver’s license and car insurance.
• Ability to pass background screening and drug testing.

Responsibilities

• Conduct in-home, community, workplace, and virtual quality visits.
• Build positive relationships with individuals served, families, employers, and supported teams.
• Help individuals achieve employment and independence goals.
• Support person-centered services that promote community inclusion.
• Mentor DSPs, Job Coaches, and Field Staff.
• Reinforce person-centered practices and DIDD expectations.
• Observe services and provide coaching.
• Support new staff through field training and ongoing development.
• Complete quality assurance visits.
• Review documentation and service delivery.
• Assist with incident investigations and reportable events.
• Support compliance requirements.
• Recommend improvements that enhance quality outcomes.
• Resolve client and caregiver concerns.
• Monitor service quality.
• Assist with audits and corrective actions.
• Identify barriers and recommend solutions.

Skills

Strong communication

Problem-solving

Independent work

Driver's license

Education

High school diploma or GED

Job description

Senior Solutions Home Care is seeking a Field Supervisor to lead our DIDD Employment and Community First programs while supporting our field staff and direct support professionals. This role offers leadership opportunities and a clear path to growth within our home care operations.

The position provides a competitive annual salary, benefits, and a professional team environment. Prior experience in ECF, supported employment, or IDD services is valued, with ongoing development offered.