Field Specimen & Patient Services Technician

Drugscan, Inc; Horsham (PA); On-site; USD 21,000 - 25,000; Part time

Job summary

Drugscan, Inc. is seeking a Field Specimen Processor to collect and ship patient specimens with accuracy and timeliness. The role also supports Customer Services needs, including payment collections, portal assistance, and project-based tasks.

The position requires collecting specimens, following SOPs, and maintaining HIPAA and company policies. This is a part-time on-site role at 1250 Moore Lake Dr E, Minneapolis, MN with a 4-hour weekly schedule on Mondays and Thursdays.

Qualifications

• High school diploma or equivalency required.
• 1 year of customer service experience preferred.

Responsibilities

• Greet and identify patient.
• Obtain billing and testing information according to SOP.
• Collect urine and oral fluid specimens for testing (observe collection as needed).
• Package and prepare specimens for shipping.
• Adheres to HIPAA and DRUGSCAN compliance policies.

Skills

Communication

Active listening

Empathy

Problem solving

Time management

Adaptability

Education

High school diploma or equivalency

Job description

Drugscan, Inc. is seeking a Field Specimen Processor to collect and ship patient specimens with accuracy and timeliness. The role also supports Customer Services needs, including payment collections, portal assistance, and project-based tasks.

The position requires collecting specimens, following SOPs, and maintaining HIPAA and company policies. This is a part-time on-site role at 1250 Moore Lake Dr E, Minneapolis, MN with a 4-hour weekly schedule on Mondays and Thursdays.