Field & Shop Service Coordinator

Lanco Group of Companies; Lebanon (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Lanco Group of Companies is seeking a Service Coordinator based in Lebanon, IN. The role involves coordinating service activities, ensuring customer satisfaction, and overseeing the work of technicians.

The ideal candidate should have over 3 years of experience in the heavy equipment industry and proficient computer skills. This position offers opportunities for growth in a dynamic work environment.

Qualifications

• Ability to work with little supervision and adapt quickly.
• 3+ years of experience in the Heavy Equipment Industry required.
• Crane experience beneficial.

Responsibilities

• Assist customers with repair and service needs.
• Schedule technicians' workload for efficiency.
• Keep customers updated on repairs status and costs.
• Verify warranty and service contract coverage.
• Prepare service estimates for repairs and maintenance.

Skills

Communication skills

Attention to detail

Proficient computer skills

Safety knowledge

Tools

MS Excel

MS Word

MS Outlook

Job description

Lanco Group of Companies is seeking a Service Coordinator based in Lebanon, IN. The role involves coordinating service activities, ensuring customer satisfaction, and overseeing the work of technicians.

The ideal candidate should have over 3 years of experience in the heavy equipment industry and proficient computer skills. This position offers opportunities for growth in a dynamic work environment.