Service Coordinator - Heavy Equipment Field & Shop

Walter Payton Power Equipment; Lebanon (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

Walter Payton Power Equipment in Lebanon, IN is seeking a Service Coordinator to help coordinate field and shop service activities. The ideal candidate will assist customers with their repair needs and manage technician schedules to ensure service efficiency.

This role requires strong communication skills, proficiency in standard computer programs, and over 3 years in the heavy equipment industry. Join us in providing exceptional customer service and maintaining high standards in our operations.

Qualifications

• 3+ years of experience in the heavy equipment industry, crane experience beneficial.
• Ability to work with little supervision and adapt quickly to a rapidly changing environment.
• Strong attention to detail and ability to multi-task.

Responsibilities

• Coordinate field and shop service activities for customers.
• Schedule technicians' workloads for efficiency.
• Verify warranty and service contract coverage.
• Prepare service estimates for repairs.

Skills

Customer service

Communication

MS Excel

MS Word

MS Outlook

Job description

Walter Payton Power Equipment in Lebanon, IN is seeking a Service Coordinator to help coordinate field and shop service activities. The ideal candidate will assist customers with their repair needs and manage technician schedules to ensure service efficiency.

This role requires strong communication skills, proficiency in standard computer programs, and over 3 years in the heavy equipment industry. Join us in providing exceptional customer service and maintaining high standards in our operations.