Field Services Technician I

Rockdale County, Georgia; Conyers (GA); On-site; USD 19,000 - 27,000; Full time

Job summary

Rockdale County is seeking a Field Services Technician I in Conyers, GA. The role involves reading water meters on an assigned route and assisting with customer service duties.

On-the-job training will help you grow to handle residential and commercial reads while being available for standby/on-call duties. Responsibilities include meter readings with handheld units, reporting defective meters, and occasional minor maintenance tasks.

Qualifications

• High school diploma or equivalent.
• Valid State of Georgia driver's license.
• Ability to read meters accurately on an assigned route.

Responsibilities

• Read meters on an assigned route using a handheld meter-reading unit and ensure readings are accurate.
• Conduct special readings as required.
• Report defective meters to supervisor and perform meter re-checks when needed.
• Drive county vehicle to service new or relocating customers and maintain the vehicle.

Skills

Meter reading

Customer service

Communication

Driving

On-call

Education

High school diploma

Tools

Handheld meter-reading unit

Basic computer literacy

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Services Technician I

FT Reg 401a Match Full-Time Technicians 44 Water/Sewer, Conyers, GA, US

2 days ago Requisition ID: 3364

Salary Range: $16.86 To $16.86 Hourly

Job Summary

This Is entry-level work accurately reading water meters and assisting with the provision of customer service. Through on-the-:]ob training, employees perform progressively responsible work locating and reading residential and commercial water meters on an assigned route. Employees use Initiative in carrying out recurring assignments independently without specific Instructions; however, unusual questions and requests are referred to the supervisor for assistance and Instructions. The Field Services Technician Supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results. Employees in this class respond to emergencies during non duty hours and must be available for standby/on-call duty on a rotating schedule.

Essential Functions

Essential Functions: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.

• Read meters on an assigned route using a handheld computerized meter-reading unit; remove dirt, mud, and other debris from meter boxes In order to obtain accurate readings.


• Conducts special readings as required.


• Ensures that meters are functioning properly and reports any defective meters to the supervisor. Runs re checks on meters which have been questioned.


• Disconnectsservicetodelinquentcustomers.


• May repair minor water leaks occurring at the meter.


• Drives a county vehicle along an assigned route and assures that the vehicle is properly maintained. Turns on and off service for new or relocating customers.


• Communicate with the public and coworkers regarding meter reading issues/concerns.

Additional Duties

Employees Inthis classificationmay be expected to perform anyrelated duties as required by proper authority.

Knowledge, Skills, and Abilities

Knowledge of meter repair, testing and Installation procedures.

Knowledge of the care and operations of the tools and equipment used in meter reading and repair. Knowledge of the geography of Rockdale County.

Skill in operating a handheld meter-reading unit. Skill In the use of a variety of small tools. Skill In operating a computer and knowledge of h sic software applications.

Skills in oral and written communication. Skill in dealing with the general public.

Ability to record meter activity accurately and record readings legibly.

Ability to establish and maintain effective working relationships with co-workers and the general public.

Ability to sit, stand, walk, bend, crouch, stoop, reach, and climb ladders in order to perform a wide variety of Job tasks.

Ability to lift light objects and heavy objects (such as manhole covers) weighing in excess of 60 pounds. Ability to communicate effectively with diverse and sometimes irate, hostile and threatening customers. Ability to distinguish between shades of color

Ability to see, talk, and hear in order to operate a motor vehicle, read meters, be aware of hazards in the field, and to communicate with customers.

Working Conditions

Work is performed primarily outdoors with some time spent in an office. Employees are exposed to noise, fumes, dust, dirt, machinery with moving parts, dangerous animals (e.g., dogs, snakes, and rats), and occasional inclement weather.

Minimum Qualifications

• Highschooldiplomaorequivalent.


• ORacombinationofeducation,training, andworkexperiencethatprovidestherequisite knowledge, skills, and abilities for this job.


• Valid State of Georgia driver's license

Preferences

1) One (1) year of related experience.