Meter Reading Specialist

City of Marietta; Marietta (GA); On-site; USD 23,000 - 26,000; Full time

Job summary

City of Marietta is seeking a Meter Reader who will record electric and water meter readings on an assigned route, using a handheld device and manual readings as needed. The role requires attention to tampered meters and data accuracy, with daily entry of consumption figures.

Preferred candidates have a high school diploma or GED and at least two years of PC-based customer service experience. A valid Georgia Class C license and the ability to work flexible hours, including weekends, are required.

Qualifications

• High school graduate or GED.
• Two years of recent customer service experience using a PC to handle customer accounts.
• Ability to accurately enter data into a handheld computer and read alphanumeric characters.

Responsibilities

• Record electric and water meter readings on assigned route using a handheld computer; manual readings when necessary.
• Complete forms on meters that are tampered with or need repair and submit to supervisor.
• Verify meter readings for high-usage accounts.
• Enter service codes to request special services on portable devices.
• Replace missing/cracked lids on water meters and submit replacement reports.

Skills

Data entry

Customer service

Meter reading

Hand-held computer

Safety procedures

Education

High school diploma or GED

Tools

Hand-held computer

Job description

Rate of Pay: $17.00 - $19.41
Status: Open Until Filled
This position is responsible for accurately recording city/BLW utility meters into a hand-held computer or manually as needed. Reports customer utility bill complaints and any evidence of tampered meters to supervisory staff.

• Works on an assigned route and records electric and water meter readings into hand-held computer. Required to manually read meters as necessary.
• Completes necessary forms on meters that may have been tampered with or need repair and submits to supervisor.
• Verifies meter readings for Customer Service division on accounts with unusually high consumption.
• Requests and orders special services by entering codes in portable hand-held computer.
• Replaces missing or cracked lids on water meters and submits replacement report as needed.
• Acts as a floater between various jobs within the department as needed.
• Performs other related duties as assigned.

Preferred Qualifications:

• High school graduate or GED and a minimum of two years of recent customer service experience using a PC to handle customer accounts. Prefer utility meter reading experience to include electronically reading meters and programming consumption figures into computer.
• Must have a valid Class C Georgia driver's license and a satisfactory seven-year driving history to include no DUI's in the last five years. Drug screen and criminal background check at time of hire required.
• Must have skill in accurately entering data into hand-held computer and ability to read alphanumeric characters with or without corrective lenses.
• Knowledge of electric and water meters and safety procedures. Ability to identify tampered meters.
• Ability to learn street locations, local maps and the MBLW service area.
• Must be in good physical condition with the ability to walk for extended periods of time including up and down hills. Must be able to work in all weather conditions and work around dogs and other pets, insects, and other related conditions. Ability to perform heavy lifting. Complete physical requirements are listed below.
• Must be able to work flexible hours including weekends.
  

Disclaimer
Successful candidates are required to submit to drug screen & background inquiry.