Field Services Supervisor: Security Ops & Client Relations

Garda World Security; Merriam (KS); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off

Paid holidays

Disability coverage

Life insurance

Job summary

GardaWorld Security is seeking a Field Services Supervisor in Merriam, KS to oversee daily security operations, supervise staff, and maintain strong client relationships across the KC market. The role involves travel to client sites, on-call duties, and coordinating scheduling and payroll with a focus on safety and service quality.

The ideal candidate will have at least one year of management experience, a valid driver's license, and the ability to work independently in a fast-paced environment.

Qualifications

• Authorized to work in the United States.
• High school diploma or equivalent required.
• Minimum of one year of management experience.
• Reliable transportation for travel to client sites.
• Valid driver's license and clean driving record.
• On-call availability outside standard hours.
• Ability to work independently with minimal supervision.

Responsibilities

• Supervise daily security services to ensure high standards.
• Build and maintain strong client and employee relationships; be the main contact.
• Meet with clients regularly to address issues and provide updates.
• Participate in recruiting, training, and developing staff.
• Inspect supervisors and security officers for compliance and proficiency.
• Maintain knowledge of post specifications, emergency procedures, and client policies.
• Assist in staffing schedules, budgets, and payroll.
• Ensure compliance with regulations, contracts, and agreements.
• Suggest improvements for efficiency and service quality.
• Apply progressive discipline as needed.
• Perform other duties as assigned.

Skills

Threat assessment

Incident response

Security technology

Problem solving

Active listening

Regulatory knowledge

Attention to detail

Team engagement

Continuous improvement

Education

High school diploma or equivalent

Tools

CCTV systems

Access control

Alarm systems

Job description

GardaWorld Security is seeking a Field Services Supervisor in Merriam, KS to oversee daily security operations, supervise staff, and maintain strong client relationships across the KC market. The role involves travel to client sites, on-call duties, and coordinating scheduling and payroll with a focus on safety and service quality.

The ideal candidate will have at least one year of management experience, a valid driver's license, and the ability to work independently in a fast-paced environment.