Field Services Specialist: Training & Solutions Lead

Ricoh USA, Inc.; Dimondale (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical and dental insurance options

401K retirement savings plan

Tuition assistance programs

Paid vacation and holidays

Job summary

Ricoh USA, Inc. is looking for a Field Specialist based in Dimondale, MI. This role demands multi-specialist technology skills to provide service and training solutions effectively. The specialist will undertake configurations, troubleshooting, and maintain productive relationships with customers.

To succeed, candidates should possess a high school diploma along with a valid driver's license. The job also includes extensive travel and requires strong organizational skills.

Qualifications

• Requires a valid state driver's license and minimum level of auto insurance coverage.
• High school diploma required; experience in computers, electronics, and printing software desired.
• Meets technology training certification requirements.

Responsibilities

• Perform multi-specialist solutions skill services including configuring and troubleshooting.
• Understand and manage customer needs effectively.
• Complete administrative tasks timely and accurately.

Skills

Goal orientated

Multi-tasking

Problem-solving

Communication skills

Proficient in Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

Ricoh USA, Inc. is looking for a Field Specialist based in Dimondale, MI. This role demands multi-specialist technology skills to provide service and training solutions effectively. The specialist will undertake configurations, troubleshooting, and maintain productive relationships with customers.

To succeed, candidates should possess a high school diploma along with a valid driver's license. The job also includes extensive travel and requires strong organizational skills.