Senior Field Technician, Field Services Lead

Ricoh USA, Inc.; Springfield (IL); On-site; USD 26,863 - 32,373; Full time

Benefits offered by this job

Medical and dental insurance

Retirement Savings Plan (401K)

Paid vacation and holidays

Job summary

Ricoh USA, Inc. is looking for a Senior Field Representative in Springfield, IL, to manage the servicing and repair of complex office equipment. This role requires high-level technical skills, a valid driver's license, and a minimum of 3 years of related experience. Your responsibilities will include customer interaction, managing inventory, and providing technical training for new technicians.

The position offers a competitive hourly salary from $19.50 to $23.50, alongside a broad selection of employee benefits to enhance your health, wellness, and development.

Qualifications

• Requires 3+ years of related experience.
• Requires a valid state driver's license.
• Requires 1 Industry Certification and sustained performance at least 2 years.

Responsibilities

• Services and repairs a variety of office equipment.
• Conducts OJT for technicians as required.
• Manages territory and maintains inventory.

Skills

Interpersonal skills

Technical expertise

Customer service skills

Education

High School Graduate

Tools

Hand tools

Electronic testing equipment

Job description

Ricoh USA, Inc. is looking for a Senior Field Representative in Springfield, IL, to manage the servicing and repair of complex office equipment. This role requires high-level technical skills, a valid driver's license, and a minimum of 3 years of related experience. Your responsibilities will include customer interaction, managing inventory, and providing technical training for new technicians.

The position offers a competitive hourly salary from $19.50 to $23.50, alongside a broad selection of employee benefits to enhance your health, wellness, and development.