Senior Field Solutions Specialist

Ricoh USA, Inc.; Dayton (OH); On-site; USD 51,000 - 53,000; Full time

Benefits offered by this job

Medical, dental, life, and disability insurance options

401K Retirement Savings Plan

Tuition assistance programs

Paid vacation and holidays

Job summary

Ricoh USA, Inc. is seeking a Senior Field Representative to provide product/services solutions and training for business needs in Dayton, OH. The role includes troubleshooting and maintaining customer relationships while managing workloads effectively.

Candidates should possess a high school diploma and training in related technologies. Benefits include medical options, retirement plans, and paid vacation.

Qualifications

• Valid state driver's license and minimum auto insurance coverage required.
• Experience with computers, electronics, mechanics, and network basics is desired.
• Must meet certification requirements as defined by the manager.

Responsibilities

• Perform product specialist solution skill services including troubleshooting.
• Maintain productive relationships with customers and Ricoh personnel.
• Manage own time and assist in solutions scheduling.

Skills

Self-motivated

Problem-solving skills

Communication skills

Multitasking

Technology proficiency

Education

High school diploma

Training in computers, electronics, mechanics

Tools

Microsoft Office

Mobile technology skills

Job description

Ricoh USA, Inc. is seeking a Senior Field Representative to provide product/services solutions and training for business needs in Dayton, OH. The role includes troubleshooting and maintaining customer relationships while managing workloads effectively.

Candidates should possess a high school diploma and training in related technologies. Benefits include medical options, retirement plans, and paid vacation.