Field Services Rep I - Inside Sales (On-Site Support)

Builders FirstSource; Monroe (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Builders FirstSource, America’s largest supplier of building materials, is seeking an entry-level professional to address construction service issues at customer sites in Monroe, NC. You will inspect workmanship and products, recommend repairs or replacements, and coordinate with the Customer Service team to resolve concerns efficiently.

This role involves driving to customer locations and adhering to safety practices. Requires a high school diploma or GED and a valid driver’s license.

Qualifications

• High school diploma or GED completed.
• Ability to inspect workmanship and products at customer sites.
• Willingness to work on-site and drive to customer locations.

Responsibilities

• Investigates the condition of workmanship and products at customer sites.
• Recommends replacement or repair of defective products.
• Negotiates and approves third‑party repairs; inspects completed work.
• Plans and paces own work to meet productivity goals.
• Follows safety procedures and attends safety meetings.
• Other duties may be assigned.

Skills

Product knowledge

Pricing knowledge

Attention to detail

Math skills

Communication skills

ERP familiarity

MS Office

Driver's license

Education

High school diploma or GED

Tools

ERP software

Microsoft Office

Job description

Builders FirstSource, America’s largest supplier of building materials, is seeking an entry-level professional to address construction service issues at customer sites in Monroe, NC. You will inspect workmanship and products, recommend repairs or replacements, and coordinate with the Customer Service team to resolve concerns efficiently.

This role involves driving to customer locations and adhering to safety practices. Requires a high school diploma or GED and a valid driver’s license.