Field Services Leader — Lead Field Team & Ops

Valet Living; Texas; On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Company vehicle

Health benefits

401(k) with company match

Paid time off

Job summary

Valet Living is seeking a Field Services Leader to oversee daily operations across an assigned Texas market. You will lead a team of part-time Field Services Technicians delivering waste stream management services for multifamily communities, with a strong focus on service quality, safety, and client experience.

The role requires hands-on leadership in a field-based setting, data-driven decision making, and collaboration with HR for recruiting and performance management.

Qualifications

• Minimum of 2 years of leadership experience in field-based or operational environments.
• Experience overseeing a dispersed, part-time workforce across multiple locations.
• Background in retail, hospitality, home services, or B2B services with a client-first mindset.
• Experience driving operational improvements or remediation initiatives.
• Proven ability to build and lead high-performing teams.

Responsibilities

• Lead your team; onboard, train, coach, and develop Field Services Technicians to ensure consistent service execution and safety compliance.
• Set clear expectations around productivity, quality, and service standards.
• Conduct regular on-site audits, scorecard reviews, and coaching sessions to address performance gaps.
• Foster accountability, teamwork, and continuous improvement across communities and clients.
• Oversee day-to-day service execution and ensure staffing aligns with needs and growth.

Skills

Leadership

People management

Data-driven decisions

Quality & safety

Audits & coaching

Communication

Tools

Microsoft Word

Outlook

Excel

PowerPoint

Job description

Valet Living is seeking a Field Services Leader to oversee daily operations across an assigned Texas market. You will lead a team of part-time Field Services Technicians delivering waste stream management services for multifamily communities, with a strong focus on service quality, safety, and client experience.

The role requires hands-on leadership in a field-based setting, data-driven decision making, and collaboration with HR for recruiting and performance management.