Service Valet Team Lead - Field Ops & Quality

Valet Living; North Charleston (SC); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

DailyPay

Leadership path

Outdoor work

Training provided

Job summary

Valet Living is seeking a capable Field Operations professional to support Area Leader duties and manage service areas. Train and onboard Service Valets, run audits to ensure quality and safety, and fill in on routes as needed while collaborating with districts and clients.

You'll respond quickly to issues, identify trends for improvements, and help with deliveries, client launches, and community events. This role emphasizes leadership development, outdoor work, and a strong customer-focused

Qualifications

• Must be at least 18 years old.
• Authorized to Work in the U.S.
• Smartphone with data plan required to use our mobile app (biweekly stipend provided)
• Valid driver’s license and insured open-bed pickup or trailer-equipped vehicle
• Willingness to work outdoors in all weather conditions; ability to lift to 50 lbs. and walk long distances
• Experience in logistics, valet trash, or field services preferred
• Flexible availability, including evenings, weekends, holidays, and split shifts

Responsibilities

• Cover Area Leader duties during absences and manage assigned service areas
• Train and support Service Valets; complete handoffs and onboarding as needed
• Conduct audits to assess service quality, safety, and operational efficiency
• Fill in on trash collection routes when needed due to absences or high volume
• Respond to service issues quickly and upscale complex problems
• Identify trends, prevent recurring issues, and recommend process improvements
• Provide support across multiple districts as business needs change
• Help with container delivery, new client launches, and community events
• Maintain positive relationships with peers, leadership, and client contacts
• Report safety hazards, equipment issues, and personnel concerns

Skills

Team leadership

Problem solving

Organization

Communication

Independence

Mobile apps

Job description

Valet Living is seeking a capable Field Operations professional to support Area Leader duties and manage service areas. Train and onboard Service Valets, run audits to ensure quality and safety, and fill in on routes as needed while collaborating with districts and clients.

You'll respond quickly to issues, identify trends for improvements, and help with deliveries, client launches, and community events. This role emphasizes leadership development, outdoor work, and a strong customer-focused