Field Services Coordinator — Dispatch & Admin

ArchKey Solutions; San Jose (CA); On-site; USD 70,000 - 84,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Wellness programs

Professional development

Tuition reimbursement

Employee assistance program

Job summary

ArchKey Solutions is seeking a Field Services Specialist based in San Jose, CA to provide day-to-day administrative support to labor managers and field leadership. You will coordinate field services activities, maintain data accuracy, and support training and technology rollout for field personnel.

The role emphasizes strong communication, safety, and operational efficiency with LEAN practices, plus collaboration with HR, payroll and unions.

Qualifications

• Associate degree or equivalent work experience in construction management, IT support, administration, business or a related field.
• Minimum 3-5 years of experience in construction field dispatching.
• Strong knowledge and experience with union collective bargaining agreements and building construction is a plus.

Responsibilities

• Processes paperwork for field labor hiring and layoffs, coordinating with HR, payroll and union reps.
• Provides daily administrative support to labor managers, field leadership and field employees; maintains data including timekeeping, logs, training, certifications, and safety.
• Schedules meetings and training for field personnel; processes technology requests and trains on tools like iPads, laptops and company software.
• Assists with management of portability for field employees working in other local jurisdictions.
• Creates and maintains positive communications and relationships with customers, vendors and field staff reflecting the Company’s core values.
• Promotes safety and LEAN continuous improvement in operations and processes.
• Supports DEI and company mission in all activities and engaging with clients, subcontractors, coworkers and the public.

Skills

Administrative support

Time management

Training

Communication

LEAN concepts

Safety awareness

Education

Associate degree or equivalent

Tools

iPads

Laptops

Company software

Job description

ArchKey Solutions is seeking a Field Services Specialist based in San Jose, CA to provide day-to-day administrative support to labor managers and field leadership. You will coordinate field services activities, maintain data accuracy, and support training and technology rollout for field personnel.

The role emphasizes strong communication, safety, and operational efficiency with LEAN practices, plus collaboration with HR, payroll and unions.