Field Services Admin & Coordination Specialist

ArchKey Solutions; West Memphis (AR); On-site; USD 62,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Wellness programs

Tuition reimbursement

Employee assistance program

Professional development

Job summary

ArchKey Solutions in West Memphis, AR is seeking a Field Services Specialist to provide day-to-day administrative support to labor managers and field leadership. This role coordinates field services activities, maintains data integrity across timekeeping, training, certifications, and safety, and interfaces with HR, payroll, and unions to ensure compliant staffing actions.

You will schedule meetings and trainings, assist with portability across jurisdictions, and foster positive communications

Qualifications

• Associate degree or equivalent work experience in construction management, IT support, administration, business or a related field.
• 3-5 years of experience in construction field dispatching.
• Strong knowledge of union collective bargaining agreements and building construction is a plus.
• Strong process orientation.
• Strong organizational, project management, training, and customer service skills.
• High degree of professionalism, initiative and prioritization skills. Experience with direct customer contact and effective communication with employees and co-workers at all levels. Demonstrated prominent level of integrity and dependability.
• Dedicated team player, with excellent listening, coaching, interpersonal, written, and verbal communication skills. Strong telephone communication skills, collaboration, and relationship-building skills.
• Superior detail orientation, critical thinking, and organizational skills. Demonstrated strong analytical and mathematical skills
• Demonstrated strong problem-solving, mentoring and time management skills. Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Processes the necessary paperwork and documentation for field labor hiring and layoffs, ensuring all required information is provided to HR, payroll and union representatives.
• Provides daily high-quality administrative support to labor managers, field leadership, and field employees. Coordinates various projects and maintains accurate systems data including, but not limited to, timekeeping, logs, training, certifications, and safety
• Schedules and coordinates meetings and training activities for field personnel, partnering with necessary departments to process technology requests and provides necessary training on tools such as iPads, laptops, and company software
• Assists with management of portability for field employees working in other local jurisdictions.
• Creates and maintains positive communications and relationships with customers, vendors and field staff that reflect and support the Company’s core values.
• Consistently makes decisions in an attentive and safe manner to ensure the safety and health of self and others.
• Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities.
• Promotes and models the Company mission, vision and values through exercising sound and ethical business practices, championing all elements of diversity, equity, and inclusion (DEI) and providing high quality services and programs as they relate to clients, subcontractors, co-workers, suppliers, and the public

Skills

Project management

Customer service

Organizational skills

Training

IT skills

Education

Associate degree or equivalent

Job description

ArchKey Solutions in West Memphis, AR is seeking a Field Services Specialist to provide day-to-day administrative support to labor managers and field leadership. This role coordinates field services activities, maintains data integrity across timekeeping, training, certifications, and safety, and interfaces with HR, payroll, and unions to ensure compliant staffing actions.

You will schedule meetings and trainings, assist with portability across jurisdictions, and foster positive communications