Field Service Scheduler & Dispatch Lead

Corovan; San Jose (CA); On-site; USD 65,000 - 75,000; Full time

Job summary

Corovan is seeking a Planner in San Jose to organize and schedule field service personnel, contractors, and equipment to meet customer requirements. This role emphasizes KPI compliance, safety meeting tracking, and cost minimization to improve branch profitability.

It may involve some daily dispatch responsibilities. Ideal candidates will communicate scheduling details clearly, train staff on scheduling quality, and engage employees positively to ensure customer satisfaction and timely

Qualifications

• Experience planning field service personnel, contractors, and equipment.
• Strong scheduling and communication skills for a frontline role.
• Ability to monitor KPI compliance and cost control.

Responsibilities

• Plan and schedule field service personnel, contractors, and equipment to meet customer requirements.
• Communicate schedules accurately to staff and escalations to managers when needed.
• Assist with day-to-day dispatch and maintain service level and cost efficiency.

Skills

Scheduling

Team coordination

Stakeholder communication

KPI tracking

Job description

Corovan is seeking a Planner in San Jose to organize and schedule field service personnel, contractors, and equipment to meet customer requirements. This role emphasizes KPI compliance, safety meeting tracking, and cost minimization to improve branch profitability.

It may involve some daily dispatch responsibilities. Ideal candidates will communicate scheduling details clearly, train staff on scheduling quality, and engage employees positively to ensure customer satisfaction and timely