Field Service Technician — Vehicle Provided, Growth Path

Majestic Surfaces; Youngsville (NC); On-site; USD 51,577,000 - 80,231,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Accident & Critical Illness Coverage

Disability & Life Insurance

Telehealth Services

401(k) Retirement Plan

Paid Time Off (PTO) & Paid Holidays

Flexible Time Off

Employee Assistance Program (EAP)

Company vehicle for daily travel

Paid overtime

Job summary

Majestic Surfaces is seeking a Service Technician to provide on-site field service for residential and commercial jobsites around Youngsville, NC. This full-time role involves travel daily, installations, repairs, and warranty support, using a company vehicle and maintaining high quality workmanship.

You will perform field repairs, adjust seams, and document work with clear photos while building strong client relationships.

Qualifications

• Must be 23 years of age or older with a valid driver's license.
• 3–7 years of construction, service, or installation experience.
• Strong problem-solving skills and attention to detail.
• Ability to communicate professionally with clients, builders, and teammates.
• Organized, timely, and able to manage multiple appointments efficiently.
• Comfortable working in a fast-paced, mobile, field-based environment.
• Physically able to perform tasks including stooping, crouching, lifting up to 100 lbs, and repetitive motions.

Responsibilities

• Perform field repairs on scratches, chips, and stains.
• Make seam and installation adjustments as needed.
• Modify cutouts for appliances, sinks, faucets, and accessories.
• Troubleshoot construction, renovation, and installation challenges.
• Maintain finished areas meticulously clean and professional.
• Communicate with clients to ensure satisfaction, even in challenging situations.
• Take photos to accurately document work and adjustments.
• Collaborate with builder warranty managers to build positive relationships and outcomes.

Skills

Problem-solving

Communication

Organizational skills

Field-based work

Job description

Majestic Surfaces is seeking a Service Technician to provide on-site field service for residential and commercial jobsites around Youngsville, NC. This full-time role involves travel daily, installations, repairs, and warranty support, using a company vehicle and maintaining high quality workmanship.

You will perform field repairs, adjust seams, and document work with clear photos while building strong client relationships.