Field Service Technician: Troubleshoot & Maintain Equipment

Socket.dev; Columbia (SC); On-site; USD 42,000 - 66,000; Full time

Job summary

Socket.dev is seeking a Field Service Technician to troubleshoot electro-mechanical problems, install equipment and perform repairs in customer sites. The role emphasizes safety, accurate paperwork, and maintaining professional customer relations.

Qualifications include a high school diploma or GED with 1–3 years in mechanical/electrical work, schematics literacy, and strong communication skills. Local travel and a safety-conscious attitude are required.

Qualifications

• Requires a minimum of a high school diploma or GED and 1–3 years in a mechanical/electrical role
• Excellent people skills and verbal communication required
• Ability to read schematics and manuals; knowledge of mechanical and electrical equipment
• Strong customer relations and professional demeanor; ability to communicate with all levels of an organization
• Ability to safely operate personal hand tools and follow safety/HAZMAT guidelines

Responsibilities

• Troubleshoot electro-mechanical problems and perform installations
• Complete unscheduled repairs and scheduled maintenance on equipment
• Provide excellent customer service and maintain vehicle/parts inventory
• Openness to local travel and following safety guidelines during field work
• Open/close work orders and document repairs accurately

Skills

Mechanical aptitude

Electrical knowledge

Customer service

Communication skills

Reading schematics

Safety awareness

Education

High school diploma or GED

Tools

Gasboy Fleet

Gilbarco Passport

Gilbarco Dispenser

Veeder Root

Verifone

Fuel Master

Job description

Socket.dev is seeking a Field Service Technician to troubleshoot electro-mechanical problems, install equipment and perform repairs in customer sites. The role emphasizes safety, accurate paperwork, and maintaining professional customer relations.

Qualifications include a high school diploma or GED with 1–3 years in mechanical/electrical work, schematics literacy, and strong communication skills. Local travel and a safety-conscious attitude are required.