Field Service Technician: Electronics & Installations

Lippert Components, Inc.; Mesa (AZ); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Inclusive culture

Medical, dental, vision benefits

401(k) with employer match

Vacation and holidays

Career development

Job summary

Lippert Components, Inc. in the United States is seeking a field service technician to support customers at their facilities across Arizona.

You will analyze work orders, install and test systems, and resolve issues, with a focus on customer satisfaction and product quality. This full-time role requires 1–3 years of related experience, a high school diploma or associate degree, and the ability to lift up to 50 pounds.

Qualifications

• High school diploma and/or related associate degree.
• 1–3 years related experience.
• Ability to read and interpret documents.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.

Responsibilities

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes operations and organization mission by completing related results as needed.

Skills

Customer Focus

Electronics Troubleshooting

Analyzing Information

Judgment

Equipment Maintenance

Reporting Skills

Confidentiality

Quality Focus

Results Driven

Supply Management

Time Management

Organizational Skills

Education

High school diploma or related associate degree

1-3 years related experience (Required)

Job description

Lippert Components, Inc. in the United States is seeking a field service technician to support customers at their facilities across Arizona.

You will analyze work orders, install and test systems, and resolve issues, with a focus on customer satisfaction and product quality. This full-time role requires 1–3 years of related experience, a high school diploma or associate degree, and the ability to lift up to 50 pounds.