Field Service Technician – Electronics & Installations

Lippert Components, Inc.; Elkhart (IN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer match

Vacation and personal days

Holiday and PTO

Career development

Job summary

Lippert Components, Inc. is seeking a Field Service Technician to service existing accounts at customer sites across Indiana and Michigan. You will analyze work orders, plan travel, troubleshoot electronics, perform installations, tests and preventive maintenance to ensure customer satisfaction.

This full-time position requires 1–3 years of related experience, a high school diploma or higher, and strong problem-solving and communication skills. Local travel will be extensive.

Qualifications

• High school diploma and/or related associates degree.
• One to three years related experience and/or training.
• Ability to read and interpret documents.

Responsibilities

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes operations and organization mission by completing related results as needed.

Skills

Customer service

Electronics troubleshooting

Attention to detail

Time management

Travel readiness

Education

High school diploma or equivalent

Associates degree

Job description

Lippert Components, Inc. is seeking a Field Service Technician to service existing accounts at customer sites across Indiana and Michigan. You will analyze work orders, plan travel, troubleshoot electronics, perform installations, tests and preventive maintenance to ensure customer satisfaction.

This full-time position requires 1–3 years of related experience, a high school diploma or higher, and strong problem-solving and communication skills. Local travel will be extensive.