Field Service Technician — Travel & Installations Pro

Lippert; Pennsylvania; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Inclusive culture

Medical, dental, vision benefits

401k with employer match

Vacation and holidays

Job summary

Lippert is seeking a Service Technician to support customers at their facilities, performing diagnostics, installations, and service actions. The role involves traveling to customer sites and coordinating parts to resolve issues efficiently.

The position requires 1–3 years of related experience, strong communication, and the ability to read technical documents. You will join a team committed to quality, safety, and customer satisfaction.

Qualifications

• High school diploma and/or related associates degree.
• One to three years related experience and/or training.
• Ability to read and interpret documents.

Responsibilities

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes operations and organization mission by completing related results as needed.

Skills

Customer Service

Electronics Troubleshooting

Analyzing Information

Judgment

Equipment Maintenance

Reporting Skills

Confidentiality

Quality Focus

Results Driven

Time Management

Organizational Skills

Education

High school diploma or related associates degree

Job description

Lippert is seeking a Service Technician to support customers at their facilities, performing diagnostics, installations, and service actions. The role involves traveling to customer sites and coordinating parts to resolve issues efficiently.

The position requires 1–3 years of related experience, strong communication, and the ability to read technical documents. You will join a team committed to quality, safety, and customer satisfaction.