Field Service Technician Shippenville, PA

Ultipro; Northern (KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Cavco is seeking a Field Service Technician for on-site work in Shippenville, PA. The role focuses on resolving customer issues promptly within Cavco warranties and commitments, helping ensure loyalty and brand support.

The technician installs, repairs, tests, and maintains Cavco products on-site, communicates clearly with customers, and may train users or assist in on-call emergencies.

Qualifications

• 2–4 years of relevant experience.
• Demonstrated ability to anticipate and solve practical problems.
• Demonstrated history of customer service excellence.
• Effective oral and written communication with customers and coworkers.
• Ability to work in a fast-paced environment.
• Must have a valid state driver’s license and clean driving record.

Responsibilities

• Installs and repairs Cavco products, performs on-site post-installation repair, calibration, and maintenance as needed.
• Reviews work orders, manuals, blueprints, and diagrams to determine tasks and required tools.
• Confirms installation site meets electrical and safety specifications with customer representative.
• Tests electrical components and replaces faulty parts using appropriate tools.
• Performs routine preventative maintenance according to guidelines and schedules.
• Ensures Cavco products meet defined specifications.
• May train customers in equipment operation.
• May repair faulty printed circuit boards.
• May be on-call for emergency repairs after hours.
• Ability to travel as required.

Skills

Customer service

Communication

Problem solving

Travel readiness

Education

High school diploma or equivalent

Some college

Job description

Field Service Technician Shippenville, PA

Job Category: Production

Requisition Number: FIELD004552

• Posted : April 17, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Shippenville, PA 16254, USA

Description

ABOUT THE ROLE

The production service team ensures customer issues are addressed to the customer's satisfaction in a timely manner in accordance with Cavco warranties and commitments. Ensuring ongoing customer loyalty and brand support is a key driver of production service team success.

The Production Service Technician resolves customer issues on site at times identifying and addressing the defect issues themselves within Cavco's warranties and commitments. He/she assists customers with understanding their product purchase. This role may work independently or under direct supervision executing specific process steps under continuous quality review and coaching as needed.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Installs and repairs Cavco products, and performs on-site post-installation repair, calibration, and maintenance as scheduled or required, applying knowledge of electronics, electrical circuits, and appliances.
• Checks work orders and related manuals, blueprints, and schematic diagrams to determine tasks to be performed and tools, equipment, and parts needed for installation of repair assignment.
• Discusses assignment with customer's representative and inspects installation site to verify that electrical supply wires, conduit, switches, and circuit breakers are installed according to specifications.
• Tests electrical components, such as wiring, switches, and relays, using testing instruments, and replaces faulty components, using hand tools.
• Conducts routine preventative maintenance according to established guidelines and schedules.
• Insures that Cavco products meet defined specifications
• May train customers in operation of equipment.
• May repair faulty printed circuit boards.
• May be on-call and perform emergency repairs during off-business hours.
• Ability to travel.

MINIMUM QUALIFICATIONS

• High school graduate with some college
• 2 - 4 years previous relevant, related experience
• Demonstrate the ability to anticipate and solve practical problems or resolve issues
• Demonstrated in-depth customer service history
• Effective ability to communicate orally or in written form effectively with co-management, internal, and external customers
• Ability to work in a fast pace environment
• Must have a valid state driver's license.
• Must maintain a clean and insurable driving record throughout employment, as defined by company vehicle insurance standards.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.