Field Service Technician- Remote

Palm Harbor Homes; Millersburg (OR); On-site; USD 52,000 - 66,000; Full time

Job summary

Palm Harbor Homes in Oregon is seeking a field service technician to install and repair Cavco products, perform post-installation maintenance, and calibrate equipment on site. You will review work orders and diagrams, verify wiring and panels meet specs, test components, and replace faulty parts using hand tools.

Willingness to travel and occasional overnight stays included. Ideal candidates will demonstrate strong customer service, problem-solving abilities, and meticulous attention to detail,

Qualifications

• High school graduate with some college preferred.
• 2–4 years previous relevant, related experience.
• Demonstrate the ability to anticipate and solve practical problems or resolve issues.
• Demonstrated in-depth customer service history.
• Effective ability to communicate orally or in written form effectively with co-management, internal, and external customers.

Responsibilities

• Installs and repairs Cavco products and performs on-site post-installation repair, calibration, and maintenance as scheduled or required, applying knowledge of electronics, electrical circuits, and appliances.
• Checks work orders, manuals, blueprints, and schematic diagrams to determine tasks and parts needed for installation of repair assignment.
• Discusses assignment with customer's representative and inspects installation site to verify wiring and panels meet specifications.
• Tests electrical components and replaces faulty components using hand tools.
• Conducts routine preventative maintenance according to established guidelines and schedules.
• Travels to interview and tour Cavco Factory to gain knowledge about product and homes built.

Skills

Customer service

Communication skills

Problem solving

Attention to detail

Vehicle operation

Education

High school diploma, some college preferred

Tools

Testing instruments

Hand tools

Job description

• Installs and repairs Cavco products, and performs on-site post-installation repair, calibration, and maintenance as scheduled or required, applying knowledge of electronics, electrical circuits, and appliances.
• Checks work orders and related manuals, blueprints, and schematic diagrams to determine tasks to be performed and tools, equipment, and parts needed for installation of repair assignment.
• Discusses assignment with customer's representative and inspects installation site to verify that electrical supply wires, conduit, switches, and circuit breakers are installed according to specifications.
• Tests electrical components, such as wiring, switches, and relays, using testing instruments, and replaces faulty components, using hand tools.
• Conducts routine preventative maintenance according to established guidelines and schedules.
• Ensures that Cavco products meet defined specifications
• May train customers in operation of equipment.
• May repair faulty printed circuit boards.
• May be on-call and perform emergency repairs during off-business hours.
• Ability to travel, with occasional out of town overnight travel.
• Travel to Millersburg Oregon to interview with our Service Manager and our General Manager and tour the Cavco Factory to gain knowledge about our products and the homes we build.

Essential Duties & Responsibilities

• Installs and repairs Cavco products, and performs on-site post-installation repair, calibration, and maintenance as scheduled or required, applying knowledge of electronics, electrical circuits, and appliances.
• Checks work orders and related manuals, blueprints, and schematic diagrams to determine tasks to be performed and tools, equipment, and parts needed for installation of repair assignment.
• Discusses assignment with customer's representative and inspects installation site to verify that electrical supply wires, conduit, switches, and circuit breakers are installed according to specifications.
• Tests electrical components, such as wiring, switches, and relays, using testing instruments, and replaces faulty components, using hand tools.
• Conducts routine preventative maintenance according to established guidelines and schedules.
• Ensures that Cavco products meet defined specifications
• May train customers in operation of equipment.
• May repair faulty printed circuit boards.
• May be on-call and perform emergency repairs during off-business hours.
• Ability to travel, with occasional out of town overnight travel.
• Travel to Millersburg Oregon to interview with our Service Manager and our General Manager and tour the Cavco Factory to gain knowledge about our products and the homes we build.

Minimum Qualifications

• High school graduate with some college preferred
• 2 – 4 years previous relevant, related experience
• Demonstrate the ability to anticipate and solve practical problems or resolve issues
• Demonstrated in-depth customer service history
• Effective ability to communicate orally or in written form effectively with co-management, internal, and external customers
• Experience operating a van or box truck.
• Ability to work in a fast-paced environment
• Ability to work independently and with others
• Ability to multitask
• Professional Appearance is mandatory
• Attention to detail
• Must have a valid state driver’s license.
• Must maintain a clean and insurable driving record throughout employment, as defined by company vehicle insurance standards.
• Must pass a drug screen and DOT physical
• Must pass a background check
• Other Duties As Assigned