Field Service Technician - Relocation Assistance Eligible

Progressive Machine and Design; Town of Victor (NY); On-site; USD 37,195 - 50,971; Full time

Benefits offered by this job

Relocation assistance

Overtime opportunities

Travel per diem

Job summary

PMD is launching a brand-new Service Department in Victor, NY, and we’re looking for hands‑on Field Service Technicians to grow with us.

You’ll support both in‑house system builds and customer service activities, install, debug, and maintain custom automation systems while gaining real‑world experience across industries. This role offers a path toward becoming a Field Service Engineer, with travel and competitive hourly pay.

Qualifications

• 2+ years of experience in manufacturing, maintenance, machine tools, automation, service, or related technical fields
• Strong mechanical and electrical troubleshooting skills
• Comfortable using basic tools and diagnostic equipment
• Willingness to learn controls, robotics, and related automation systems technologies
• Ability to work independently and as part of a team
• Comfortable interacting with customers onsite and remotely as needed
• Strong communication skills both written and verbal
• Willingness to travel (~10% - 30%)

Responsibilities

• Assist with installation, startup, and service support at customer sites
• Support machine assembly, debug, and checkout activities in the shop
• Troubleshoot electrical, mechanical, and pneumatic systems
• Assist with PLC, HMI, robotics, motion, and vision systems
• Support FAT and SAT activities
• Learn and develop hands‑on experience with advanced automation technologies

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer interaction

Hands-on tools

Team player

Willing to travel

Communication skills

Tools

Multimeter

Diagnostic equipment

PLC/HMI basics

Job description

Relocation Assistance may be available for qualified candidates.

PMD is launching a brand-new Service Department in Victor, NY, and we’re looking for hands‑on Field Service Technicians to grow with us.

This role is ideal for someone with mechanical, electrical, machine tool, or automation experience who is looking to continue to develop their careers in advanced automation.

You’ll work alongside experienced Field Service Engineers, Controls Engineers, and Machine Builders while gaining real‑world experience with custom automation equipment across a variety of industries.

For the right individual, this role offers a path toward becoming a Field Service Engineer.

What You’ll Do

You’ll support both in‑house system builds and customer service activities, helping install, debug, and maintain custom automation systems.

• Assist with installation, startup, and service support at customer sites
• Support machine assembly, debug, and checkout activities in the shop
• Troubleshoot electrical, mechanical, and pneumatic systems
• Assist with PLC, HMI, robotics, motion, and vision systems
• Support FAT and SAT activities
• Learn and develop hands‑on experience with advanced automation technologies

Technical Scope

You will gain experience working with a wide range of industrial automation technologies and platforms, including:

Controls & Automation

• PLC/HMI platforms (e.g., Allen‑Bradley, Siemens)
• Industrial networks (EtherNet/IP, Profinet, Modbus)

Robotics & Vision

• Industrial robots (e.g., Fanuc, ABB, KUKA)
• Vision systems (e.g., Cognex, Keyence)

Systems Integration

• Electrical troubleshooting, panel systems, and field wiring
• Pneumatics and mechanical systems
• Integration of peripherals and custom equipment

Compensation

• $27 – $37/hr, based on experience
• Overtime opportunities
• 10% pay premium while travelling + per diem

Requirements

What You Will Bring

• 2+ years of experience in manufacturing, maintenance, machine tools, automation, service, or related technical fields
• Strong mechanical and electrical troubleshooting skills
• Comfortable using basic tools and diagnostic equipment
• Willingness to learn controls, robotics, and related automation systems technologies
• Ability to work independently and as part of a team
• Comfortable interacting with customers onsite and remotely as needed
• Strong communication skills both written and verbal
• Willingness to travel (~10% - 30%)

Preferred Experience

• OEM machine build or field service experience
• Exposure to PLCs, robotics, HMI’s, and/or vision systems
• Maintenance or automation technician background