Field Service Engineer - Relocation Assistance Eligible

Pmdautomation; Town of Victor (NY); On-site; USD 55,104 - 68,880; Full time

Benefits offered by this job

Relocation assistance

Per diem

Job summary

PMD is launching a brand‑new Service Department in Victor, NY, and we’re looking for hands‑on Field Service Engineers to help shape it. You’ll split time between the shop and the field, building and debugging custom automation systems while providing real-world system support at customer sites.

You’ll work alongside engineering and build teams, troubleshoot complex automation, and support FAT/SAT and remote/onsite service. Relocation assistance may be available for qualified candidates.

Qualifications

• 5+ years of experience in automation, controls, or field service
• Ability to troubleshoot complex machine/system issues independently
• Strong working knowledge of PLCs, robotics and automation systems
• Comfortable in customer-facing environments and high-pressure situations
• Willingness to travel ~40%

Responsibilities

• Travel to customer sites for installation, commissioning, troubleshooting, and service support
• Collaborate with engineering and build teams to assemble, debug, and validate custom systems
• Troubleshoot and optimize electrical, mechanical, pneumatic, and control systems
• Modify and support PLC, HMI, robotics, motion, and vision systems
• Support FAT and SAT
• Respond to service calls (remote and onsite) to keep customers running

Skills

Automation & controls

Field service

Troubleshooting

Travel readiness

Tools

Fanuc robots

ABB robots

KUKA robots

Cognex vision

Profinet/ethernet-ip/modbus

Job description

Field Service Engineer - Relocation Assistance Eligible

Victor, NY • Service & Install

Full-time

Overview

PMD is launching a brand‑new Service Department in Victor, NY, and we’re looking for hands‑on Field Service Engineers to help shape it.

You’ll be part of the core team building the service business, working directly with engineering, and supporting custom automation systems deployed around the world.

If you enjoy solving complex technical problems, working on unique machines, and getting out into the field, this is a high‑impact opportunity with real growth potential.

Relocation Assistance may be available for qualified candidates.

What You’ll Do

You’ll split your time between the shop and the field, giving you a balance of hands‑on build, debug, and controls work and real‑world system and service support at customer sites.

• Travel to customer sites for installation, commissioning, troubleshooting, and service support
• Work alongside engineering and build teams to assemble, debug, and validate custom automation systems
• Troubleshoot and optimize electrical, mechanical, pneumatic, and control systems
• Modify and support PLC, HMI, robotics, motion, and vision systems
• Support Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT)
• Respond to service calls (remote and onsite) to keep our customers running

Technical Scope

• Controls & Automation:
  • Industrial networks (EtherNet/IP, Profinet, Modbus)
• Robotics & Vision:
  • Industrial robots (e.g., Fanuc, ABB, KUKA)
  • Vision systems (e.g., Cognex, Keyence)
• Systems Integration:
  • Electrical troubleshooting, panel systems, and field wiring
  • Pneumatics and mechanical systems
  • Integration of peripherals and custom equipment

Why This Role

• Build something from the ground up – direct influence on a growing service organization
• High‑impact work – solve real problems on complex, custom systems
• Technical ownership – trusted to make decisions and drive solutions
• Variety – different machines, industries, and challenges
• Growth path – opportunity to be instrumental and influential in the growth of the service business

Compensation

• $40 – $50/hr, based on experience
• Overtime opportunities
• 10% pay premium while travelling + per diem

Requirements

What You Will Bring

• 5+ years of experience in automation, controls, or field service (OEM experience preferred)
• Proven ability to troubleshoot and resolve complex machine/system issues independently
• Strong working knowledge of PLCs, robotics, and industrial automation systems
• Comfortable in customer‑facing environments and high‑pressure situations
• Willingness to travel (~40%)

Additional travel opportunities are available for those who prefer a higher percentage of field work.