Field Service Technician - Refrigeration & Controls (Travel 75%)

CAREL; Wauwatosa (WI); On-site; USD 55,000 - 85,000; Full time

Job summary

CAREL USA is seeking a Field Service Technician to travel and provide technical support to our refrigeration controls customers in large retail supermarkets. The role requires troubleshooting complex refrigeration systems and knowledge of controls, with 75% travel and on-site responsibility in the Manheim, PA area.

The ideal candidate has a strong HVAC/R background, experience with automation protocols is a plus, and willingness to collaborate with sales, engineering and operations to meet

Qualifications

• Mechanical and/or Electrical background with HVAC/R experience troubleshooting large retail supermarket systems; 4-5 years a significant plus. Computer literacy required.
• Sufficient skills for technical letter writing required.
• Good verbal skills sufficient to communicate to various levels in the industry.
• HVAC/R, or ASHRAE certifications or registrations are a plus.

Responsibilities

• Actively involved with design and implementation of complete control solutions with contractors in the retail market which would improve cost, energy consumption, and food quality.
• Supports commercial efforts such as; but not limited to, technical training, installation, and commissioning, troubleshooting and/or general guidance to OEMs/Contractors involved with large, retail supermarket refrigeration systems.
• Participates in overall product strategy, development, and manufacturing coordination for new and emerging products and/or software based on application need and/or demand.
• Collaborates with a wide variety of functional areas such as sales, engineering, marketing, manufacturing, and operations to develop and provide product definitions responsive to customer needs and market opportunities.
• Take and handle customer calls when not traveling.
• Support Walmart with 24/7 on-call phone support when scheduled.

Job description

CAREL USA is seeking a Field Service Technician to travel and provide technical support to our refrigeration controls customers in large retail supermarkets. The role requires troubleshooting complex refrigeration systems and knowledge of controls, with 75% travel and on-site responsibility in the Manheim, PA area.

The ideal candidate has a strong HVAC/R background, experience with automation protocols is a plus, and willingness to collaborate with sales, engineering and operations to meet